hey guys.

ive been using hotlink free basic internet simpack for about 2 month. 2 days ago i need fast internet so i subscribe RM3 200MB pack for 24 hours. after the 24 hours ended, i can't use basic internet at all! did the RM3 200MB pack makes my FOC internet basic gone? anyone had experience this before? i need those basic internet for work.

yea..did restart phone.. n i did subscribe a RM2 data again today for 100mb. guess what, they deducted n stil cant use it. on maxis bb selfcare web, it shows my subscribed RM2 data is inactive. wtf. hmm. i think need to call the callcenter lah, i guess.

it has been more than 24 hours since the time i activate to the new plan but still can't surf.



i wonder why.....

yeah..same with dat guy, but im a bit in luck today. called the call center 1300 number (not toll free). they guided me to change the setting on *100#.

because when we use free basic internet, we are in "Hotlink" profile.. when use the WBB (broadband), we are in "Wireless Broadband" profile. So it require me to change the "Tetapan" (settings).
Note: This is not the same with the phone internet profile settings that u can change in the phone, things like APN or etc is not suppose to disturb.

To revert back to free basic internet, just do this:
*100# > 01 (seterusnya) > select "Internet an Tetapan" > select "4 Hotlink Broadband" > "01 Seterusnya" > "01 Seterusnya" > select "11 Tukar Profil Perkhidmatan" - so it will send u an sms to inform the profile change confirmation.

Very hassle, because they put the menu at the very back of the system.

I believe there's shortcut in navigating this type of menu.

Assume that the menu is unchanged, to directly go into that particular menu. Just key in (assume Internet an Tetapan is 9)

*100#01#9#4#01#1#

This will bring you straight into the menu which display "11 Tukar Profil Perkhidmatan", kinda forgot how actually it is cause this technique is used by the phone shop that I went few years back.

Wrong,

Example, if you want to buy internet that uses bbnet's APN:

*100*9*4#

And the "*" as dividers

Hi, just an update.

Previously I was using free internet while in "grace period".

on 23rd Jan 2014, I was still in "grace period". Line termination was due on 7th Feb 2014. Connect of H/H+ still visible, however there was no incoming data. It's like a dead data plan. [I've check mobile data used : around 150MB; so over 3GB quota is out of the question]

To confirm is not the Maxis side error, i waited until evening. But no avail. So I try reload RM 10. Immediately after successfully reload, the free internet working again.

insight : Probably Maxis fixed some bug.

Thanks for the info, can you update again after 10 days... when it enter grace period again. TQ.

LMAO...

Now I know Maxis staff really didn't do their homework when they introduce new prepaid plans.

https://forum.maxis.com.my/forum_topic.asp?TOPIC_ID=17451

share-A-Top-Up no longer entitle for "Free Basic Internet".

Have to delete the first post altogether.

So stupid, they should have also disable the Share-A-Topup  along with the Validity365, Hotlink5, Hotlink10, 90 days grace period..... when subscribers upgraded from old plan to #HOtlink plan.

One of the first question to come from subscribers when the promo came out... was "Share-A -TOp-up" still valid??? and those idiots say .. ya, still can transfer.

Now a lot of ppl are caught in a predicament.... have to topup Rm30 to keep their number instead of RM33 for a year in old plans.

I guess they should ask to change back to old plans, or port out if they don't intend to be cheated by idiots.

They better have some firefighting measures, as I am sure a lot of subscribers are pissed off with such measures introduced on the #HOtlink plan.

I am sure quite a few will opt to just MNP out , and end their relationship with Maxis.

A plan that looks so promising might prove to be Maxis downfall now.

Hi guys, was thinking about switching to this plan from my Youth Club plan which is expiring this year. How's the speed of this free internet for Waze usage? And upon activation there is a 5 day active period, upon top up how long will this active period be extended? Is it lik RM5 topup for 5 days active period?

Hi guys, just wondering if im able to port from digi postpaid to this #hotlink plan?

Digi just bumped up my charges after my contract expired, and i doubt i use that much worth of data/calls/sms...

thanks!

Wow, if that's the case I'd rather retain my current youth club and get RM30 for 1GB/month

How about Umobile's new prepaid plan, RM10 for 10MB free high speed internet, after exceeding RM10 isit pay per use or free at capped speed?

I get myself a new phone and get the latest #Hotlink number to use the so call free internet services like WhatsApp and Waze.

But then again, when I read through this thread it seems that some said "share a Top-up" is not valid or required 3 mths to do so. Which is true ?

I have HYC which I retained in my old phone and extended to 365 days. I do not think I will upgrade the plans and leave it as it is but for my new phone which I just want to enjoy those internet basics, am I able to transfer credit out to my HYC after the tenure of 3 mths ?

Active10 is back to #hotlink.

"ACTIV10 is now also available to #Hotlink"

Yes, Maxis made this change in response to user feedback.

However, don't expect Validity 365 - no telco is going to give you "free" internet for 9 sen per day.

Activ10 introduced !!! yay

For hotlink changing existing simcard to LTE ready simcard isfree if u subscribe to the 1gb plan

I got mine upgraded for free.

what is the call and sms rates for the RM30 1GB plan?

isn't that #hotlink disable activ365 already? as mentioned in their website.

Guys is it possible to change go other plans let's say #hotlink to basic plan. I just ported over to get 365 validity and don't really need the internet. Called Maxis and they say cannot but maybe you guys know of any other way?