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 #HOTLINK, what's your feedback?

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coolstore
post Apr 16 2014, 09:39 PM

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QUOTE(pokemon01234 @ Apr 15 2014, 02:29 PM)
Hi, I would like to ask some question about #Hotlink plan before I decide to MNP smile.gif

1) For example if I purchase RM40 (RM30 + RM10 separately) top-up every month, did I get extra 10 days to bring forward to next month? (I mean is RM40=40days validity?)
2) What is the average H+ and LTE speed for #Hotlink 1GB RM30 plan? (Any location is okay just wanna see its speed)
3) Is the LTE connection stable for you?

Thank you very much smile.gif
*
i top up rm30, used that rm30 to buy 1GB monthly plan which support LTE, but then i saw maxis disregard the top up 30 days vailidity after buying the 1gb monthly plan, means no count, still at the old expiry date. but can use data for 1 month.

another thing, after buying the #hotlink simpack, to enjoy LTE u need to swap for LTE simcard. the trick is the latest #hotlink simcard came in the pack looks identical to the 128k LTE simcard (a standard sim with pre-cut microsim design), a maxis dealer (not center) customer service personnel last time confirmed me no need swap saying this is the one, but after days of try, finally discovering it is still 32k simcard, got to swap. so better go to maxis own service center to change.
pokemon01234
post Apr 16 2014, 10:18 PM

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QUOTE(coolstore @ Apr 16 2014, 09:39 PM)
i top up rm30, used that rm30 to buy 1GB monthly plan which support LTE, but then i saw maxis disregard the top up 30 days vailidity after buying the 1gb monthly plan, means no count, still at the old expiry date. but can use data for 1 month.

another thing, after buying the #hotlink simpack, to enjoy LTE u need to swap for LTE simcard. the trick is the latest #hotlink simcard came in the pack looks identical to the 128k LTE simcard (a standard sim with pre-cut microsim design), a maxis dealer (not center) customer service personnel last time confirmed me no need swap saying this is the one, but after days of try, finally discovering it is still 32k simcard, got to swap. so better go to maxis own service center to change.
*
Thank you very much thumbup.gif and I am going to MNP so I will not buy a new simpack tongue.gif
Just wondering what is your validity expiry day cause you said the 30 days validity is not included when u top up RM30 smile.gif
coolstore
post Apr 17 2014, 10:01 AM

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QUOTE(pokemon01234 @ Apr 16 2014, 10:18 PM)
Thank you very much thumbup.gif and I am going to MNP so I will not buy a new simpack  tongue.gif
Just wondering what is your validity expiry day cause you said the 30 days validity is not included when u top up RM30 smile.gif
*
should be 50 days
pokemon01234
post Apr 17 2014, 12:04 PM

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QUOTE(coolstore @ Apr 17 2014, 10:01 AM)
should be 50 days
*
I see, u top-up RM50 before you top-up another RM30 right?
coolstore
post Apr 17 2014, 03:17 PM

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QUOTE(pokemon01234 @ Apr 17 2014, 12:04 PM)
I see, u top-up RM50 before you top-up another RM30 right?
*
oh no i mean grace period after expired validity date, the newly bought simpack come with RM5 only.

topped up rm30, the validity period extended 30 days.

but after buying 1gb monthly plan, this 30 days active days gone, revert back to original date before top up sweat.gif
pokemon01234
post Apr 17 2014, 03:34 PM

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QUOTE(coolstore @ Apr 17 2014, 03:17 PM)
oh no i mean grace period after expired validity date, the newly bought simpack come with RM5 only.

topped up rm30, the validity period extended 30 days.

but after buying 1gb monthly plan, this 30 days active days gone, revert back to original date before top up  sweat.gif
*
It will deduct 30 days when u buy the 1GB RM30 data? blink.gif
So now u have 5 days left with yr prepaid only? sweat.gif
coolstore
post Apr 17 2014, 04:39 PM

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now in grace period already, cannot call out / sms out, must top up within 50 days

i use this card for LTE internet data only
pokemon01234
post Apr 17 2014, 04:48 PM

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QUOTE(coolstore @ Apr 17 2014, 04:39 PM)
now in grace period already, cannot call out / sms out, must top up within 50 days

i use this card for LTE internet data only
*
I think I gonna ask them clearly before I MNP to #Hotlink, if buying 1GB RM30 plan will deduct 30 days from active period, I rather stick with DiGi Super Long Life 365 days validity sweat.gif (My plan is buy RM 40 [RM10+RM30] per month for 1GB internet and call, no point to MNP if I only can use 10 days for calling every month)

Maybe it is a bug for u, try go to Maxis Forum and ask the CS team too

This post has been edited by pokemon01234: Apr 17 2014, 04:50 PM
axxer
post Apr 18 2014, 12:34 AM

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eh?
hotlink site just changed "free internet" on #hotlink plan to "free social messaging"
http://new.hotlink.com.my/en/plans/free-internet.html
just when i plan to mnp to #hotlink this sunday for the free internet sweat.gif sweat.gif sweat.gif
pokemon01234
post Apr 18 2014, 01:05 AM

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QUOTE(axxer @ Apr 18 2014, 12:34 AM)
eh?
hotlink site just changed "free internet" on #hotlink plan to "free social messaging"
http://new.hotlink.com.my/en/plans/free-internet.html
just when i plan to mnp to #hotlink this sunday for the free internet  sweat.gif  sweat.gif  sweat.gif
*
Hotlink is getting cruel sweat.gif
Maybe they are going to introducing back Validity365 soon brows.gif (I can dream rolleyes.gif)

Edit: I know their new plan, they are taking off the slow 64kbps internet and replace it with free social messaging so ppl can't complain the net is slow when they are using those apps anymore tongue.gif

This post has been edited by pokemon01234: Apr 18 2014, 01:09 AM
axxer
post Apr 18 2014, 01:09 AM

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QUOTE(pokemon01234 @ Apr 18 2014, 01:05 AM)
Hotlink is getting cruel sweat.gif
Maybe they are going to introducing back Validity365 soon brows.gif
*
thats what i thought too...
maybe too many complaint due to validity365 not available hmm.gif

and you're right about the elimination of free basic internet, because stupid ignorant people complaint about its being to slow. what would u expect for 64kbps anyway...
i read maxis forum, some idiot even complaint about its not reaching 64kBps.. the fool cant differentiate between kilobit and kilobyte, expecting to get 64kBps aka 512kbps for free doh.gif

This post has been edited by axxer: Apr 18 2014, 01:17 AM
pokemon01234
post Apr 18 2014, 01:13 AM

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QUOTE(axxer @ Apr 18 2014, 01:09 AM)
thats what i thought too...
maybe too many complaint due to validity365 not available  hmm.gif
*
Yea hopefully so, I wanna switch to Hotlink cause I wanna enjoy the LTE speed but I also hope they will introduce back the old Validity365 to makes everything perfect tongue.gif
axxer
post Apr 18 2014, 01:35 AM

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i still doubt tho that they would bring back validity365 to #hotlink...
based on the new "free social messaging" they're still offering free whatsapp, wechat etc access for free.. means if they bring validity365 back, people would get a whole year of free whatsapp access for just rm66, rm33 fee+rm30 reload in six months. using whatsapp would bring less income as people not using traditional sms anymore, not to mention later whatsapp will introduce voice call...
currently people need to reload rm1/1day to stay active to use it, means for a whole year need to reload rm365. rm365 is better than rm66 for their profit brows.gif

pokemon01234
post Apr 18 2014, 01:43 AM

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QUOTE(axxer @ Apr 18 2014, 01:35 AM)
i still doubt tho that they would bring back validity365 to #hotlink...
based on the new "free social messaging" they're still offering free whatsapp, wechat etc access for free.. means if they bring validity365 back, people would get a whole year of free whatsapp access for just rm66,  rm33 fee+rm30 reload in six months. using whatsapp would bring less income as people not using traditional sms anymore, not to mention later whatsapp will introduce voice call...
currently people need to reload rm1/1day to stay active to use it, means for a whole year need to reload rm365. rm365 is better than rm66 for their profit  brows.gif
*
I wonder what will happen when we use Opera Mini for net surfing lol, maybe try asking them later
Btw are u still going to MNP? What is your current telco and plan?
axxer
post Apr 18 2014, 01:51 AM

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QUOTE(pokemon01234 @ Apr 18 2014, 01:43 AM)
I wonder what will happen when we use Opera Mini for net surfing lol, maybe try asking them later
Btw are u still going to MNP? What is your current telco and plan?
*
i got two celcom prepaid, one is old xpax x2 plan, by far cheapest plan for sms and call, not going to change it.
another one is current new xpax x24 plan, this sim is what i originally planned to mnp to #hotlink for the free basic internet. not sure what to do now sweat.gif
pokemon01234
post Apr 18 2014, 01:55 AM

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QUOTE(axxer @ Apr 18 2014, 01:51 AM)
i got two celcom prepaid, one is old xpax x2 plan, by far cheapest plan for sms and call, not going to change it.
another one is current new xpax x24 plan, this sim is what i originally planned to mnp to #hotlink for the free basic internet. not sure what to do now sweat.gif
*
I see, lets wait for the update from Hotlink FB page first and see how it goes smile.gif
coolstore
post Apr 18 2014, 10:32 AM

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QUOTE(axxer @ Apr 18 2014, 12:34 AM)
eh?
hotlink site just changed "free internet" on #hotlink plan to "free social messaging"
http://new.hotlink.com.my/en/plans/free-internet.html
just when i plan to mnp to #hotlink this sunday for the free internet  sweat.gif  sweat.gif  sweat.gif
*
oh...

and the link of 'How do I get FREE Basic Internet?' under q&a is not redirect to any page now
pokemon01234
post Apr 18 2014, 10:46 AM

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QUOTE(coolstore @ Apr 18 2014, 10:32 AM)
oh...

and the link of 'How do I get FREE Basic Internet?' under q&a is not redirect to any page now
*
I just hope No excess charges at throttled speed when you hit your quota. still apply when I sign up the 1GB plan tongue.gif

--

Edit: I just checked all the t&c, here is the part they changed only in t&c only

user posted image


This post has been edited by pokemon01234: Apr 18 2014, 10:57 AM
coolstore
post Apr 18 2014, 11:05 AM

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when umobile 4g lte ready at my place, i think i will switch back to umobile, worthy.
pokemon01234
post Apr 18 2014, 11:26 AM

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QUOTE(coolstore @ Apr 18 2014, 11:05 AM)
when umobile 4g lte ready at my place, i think i will switch back to umobile, worthy.
*
I also decided to try out Hotlink LTE first since it has the widest coverage, if don't satisfied maybe I will jumpship too later tongue.gif

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