QUOTE(guy3288 @ Nov 21 2013, 01:31 AM)
Found the right platform for this, removed from real world issue .
Celcom will send u their promotion via SMS from 22022, "NotifyMe service"
If you do not reject that SMS by replying "NO", you will be charged the subscription fee.
RM1.00 may not be much to 1 customer, but if celcom got 1 Million customers, it can amass RM1M just like that as how many would know we must reply NO to that innocent promo SMS? Many may not even read that SMS or simply just deleted it like i did.
If you are a victim to that, lodge a complaint and get your refund from 1111.
You just have to be on the look out for many unwanted services that you will be charged.
After calling 1111, i found out there was another Rm1.00 charged by 37773. Even Celcom CS does not know what is that for, only after my insistance to find out, he only managed to tell me it is from a company called "Ionnex Sdn Bhd" with Tel 03-2166 5480/81.
I tried celcom website to forward a formal complaint but their Contact Us feedback is just refusing to work. Anybody knows how to complain to their boss in celcom.
i got this problem, how do i reject their service?Celcom will send u their promotion via SMS from 22022, "NotifyMe service"
If you do not reject that SMS by replying "NO", you will be charged the subscription fee.
RM1.00 may not be much to 1 customer, but if celcom got 1 Million customers, it can amass RM1M just like that as how many would know we must reply NO to that innocent promo SMS? Many may not even read that SMS or simply just deleted it like i did.
If you are a victim to that, lodge a complaint and get your refund from 1111.
You just have to be on the look out for many unwanted services that you will be charged.
After calling 1111, i found out there was another Rm1.00 charged by 37773. Even Celcom CS does not know what is that for, only after my insistance to find out, he only managed to tell me it is from a company called "Ionnex Sdn Bhd" with Tel 03-2166 5480/81.
I tried celcom website to forward a formal complaint but their Contact Us feedback is just refusing to work. Anybody knows how to complain to their boss in celcom.
Aug 27 2018, 08:49 AM

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