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1TB external HDD movie playback, MPC, VLC random freeze/stutter
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TSSpikeTwo
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 Nov 9 2013, 09:50 AM, updated 13y ago
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Hi. I just bought a 1TB transcend external HDD storejet. i used it to play movie directly through my lappie. I noticed there's some random freeze/stutter/jerk when I play mkv movies through media player classic with latest codecs. I tested with VLC too still encountered some random stutter. WHen it happens, the computer doesnt hang, just the video seems to stuck while audio jerks a little and Media player hangs a bit, after a few secs it will return to normal state and continue playing. or i have to slide forward or reverse then it will be normal again. No fixed time it will occur, and i have been trying to look online and havent found any working solutions. i have done defrag, updated my drivers, updated my codecs, used other players (VLC seems to play better but still stuck a lil tho less frequent), rebooted, bla bla. I will try to copy the movie and play directly using the internal drives and see how. anyone have encountered this before or please shed some lights as it has been quite frustrating as i doubt the lappie is underpowered. It is lenovo Y510p gaming series and the hardware should be sufficient plus the media is played thru USB 3.0. thanks sifus!  |
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l4nunm4l4y4
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Nov 9 2013, 10:04 AM
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Some questions:
1. How's the cable connection?
I had problem with a Samsung G2 where sometimes only would the HDD detected. At HDD end, there was a slight bend which was rectified by using sturdier cable head.
2. Have you tried other players?
I am currently using BS-Player after years using GOM and VLC. Tried XBMC but felt sluggish which could be due to my mid range laptop.
I will always play from a laptop rather than direct access to the HDD - Habit of mine.
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kingkingyyk
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Nov 9 2013, 11:11 AM
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10k Club
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Which OS that your lappy is running on?  |
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TSSpikeTwo
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Nov 9 2013, 11:48 AM
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the HDD detection so far no issue. transfer rate also around USB 3.0 speeds like 90+mb/s. it is a very thick and hard usb3.0 cable. how did u fix the cable head?
i tried VLC only. it gives better performance as in not so frequent stutter per movie (whereas MPC has like 3-6 stutters per movie, VLC has 1~2). corei7 with nvidia card should have no problem with LAV or ffdshow codecs right?
i used to copy movies to play from lappie, but i tot usb3.0 should supply enough bandwidth for mkvs. hmmm...
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TSSpikeTwo
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Nov 9 2013, 11:49 AM
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QUOTE(kingkingyyk @ Nov 9 2013, 11:11 AM) Which OS that your lappy is running on? its running on windows 8 64bit that comes with the lappie. havent upgraded to the free 8.1 yet. hehe... |
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kingkingyyk
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Nov 9 2013, 03:08 PM
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10k Club
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Can you please check the Disk Active Time on it when you are playing video in it? (Task Manager > Performance > Ext HDD)
There is a bug on Windows 8 / 8.1 that causes the Disk Active Time to go 100% for unknown reason and halt the HDD for few seconds...
This post has been edited by kingkingyyk: Nov 9 2013, 03:09 PM
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fotosintesis
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Nov 9 2013, 03:46 PM
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nope, even through usb 2.0 itself wont cause any stuttering while playing the video
just to make sure, is the video played smoothly on the other lappy?
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TSSpikeTwo
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Nov 9 2013, 06:19 PM
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QUOTE(kingkingyyk @ Nov 9 2013, 03:08 PM) Can you please check the Disk Active Time on it when you are playing video in it? (Task Manager > Performance > Ext HDD) There is a bug on Windows 8 / 8.1 that causes the Disk Active Time to go 100% for unknown reason and halt the HDD for few seconds... yeah i just checked, it goes up to 100% for a short period of time, causing the stutter. any fix for this bug? even it inherits to 8.1? oh damn.   i think this might be it as i scratch my heads wonder what's wrong with it... QUOTE(fotosintesis @ Nov 9 2013, 03:46 PM) nope, even through usb 2.0 itself wont cause any stuttering while playing the video just to make sure, is the video played smoothly on the other lappy? i havent tested on other lappy. but if i run from the lappie itself last time no such issue.  |
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1024kbps
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Nov 9 2013, 06:37 PM
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Try play with MPC first, press SHIFT + F10 and copy the media info text and past here, most new lappy can play bluray video without the problem, but culprit is, you never know the encoder used what compression option during transcoding, like Hi10p + 16 reference frames, such video does not work with Dxva and will cause playback become sluggish because cpu struggling to decode it at real time.
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abubin
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Nov 10 2013, 12:06 AM
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First thing that you need to do is to find out whether the problem is with playing videos from USB or the USB HDD itself giving problem. Once you narrow down the problem then only you find solution to it.
Try to transfer the video and play directly in your lappy. Does it lag in this way?
When transferring a big file to your lappy, does the transfer lag as well?
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1024kbps
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Nov 10 2013, 12:24 AM
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QUOTE(abubin @ Nov 10 2013, 12:06 AM) First thing that you need to do is to find out whether the problem is with playing videos from USB or the USB HDD itself giving problem. Once you narrow down the problem then only you find solution to it. Try to transfer the video and play directly in your lappy. Does it lag in this way? When transferring a big file to your lappy, does the transfer lag as well? He mentioned its USB3 with 90Mb/s speed(equal to 720mbps, bluray max data rate is 36-54mbps), its more than enough to play bluray without keep buffering. Either codec related or poorly muxed video. This post has been edited by 1024kbps: Nov 10 2013, 12:24 AM |
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fotosintesis
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Nov 10 2013, 07:55 AM
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QUOTE(SpikeTwo @ Nov 9 2013, 06:19 PM) i havent tested on other lappy. but if i run from the lappie itself last time no such issue. as for me, best simple way is to restore ur laptop 1st just to make sure that the culprit which exist lately is related to some setting/software stuff perhaps u could done this 1st |
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abubin
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Nov 10 2013, 10:45 PM
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QUOTE(1024kbps @ Nov 10 2013, 12:24 AM) He mentioned its USB3 with 90Mb/s speed(equal to 720mbps, bluray max data rate is 36-54mbps), its more than enough to play bluray without keep buffering. Either codec related or poorly muxed video. transfer rate is 90mb/s but is it consistent? Still, does the video jerks when played directly from local hdd? These still need to be tested to be conclusive. A good technical support does not make unnecessary assumptions. This post has been edited by abubin: Nov 10 2013, 10:46 PM |
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1024kbps
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Nov 10 2013, 11:08 PM
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QUOTE(abubin @ Nov 10 2013, 10:45 PM) transfer rate is 90mb/s but is it consistent? Still, does the video jerks when played directly from local hdd? These still need to be tested to be conclusive. A good technical support does not make unnecessary assumptions. Well, you do have a point, but even USB2.0 Bandwidth is already more than enough to playback bluray video smoothly, it's impossible for Harddisk on USB3 become jerky, Unless the harddisk is dying, bad sector will affect data transfer date, and the video will become corrupted, ended abruptly, or visual artifacts will appear, which TS didnt mention any. I always play my video from my low end HTPC which both are connected to GBE lan port(is slower than USB3), i never encountering any issue because i know how to configure my video player setups. My guess is still codec/splitter related problems. |
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abubin
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Nov 10 2013, 11:23 PM
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QUOTE(1024kbps @ Nov 10 2013, 11:08 PM) Well, you do have a point, but even USB2.0 Bandwidth is already more than enough to playback bluray video smoothly, it's impossible for Harddisk on USB3 become jerky, Unless the harddisk is dying, bad sector will affect data transfer date, and the video will become corrupted, ended abruptly, or visual artifacts will appear, which TS didnt mention any. I always play my video from my low end HTPC which both are connected to GBE lan port(is slower than USB3), i never encountering any issue because i know how to configure my video player setups. My guess is still codec/splitter related problems. i am not saying usb2 or usb3 is not fast enough for making a smooth video playback. I am saying problematic transfer that could be the culprit. Like faulty cable or usb drive or drivers issue and so on. That is why he need to first eliminate the possibility of usb hardware issue from the equation. |
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TSSpikeTwo
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Nov 11 2013, 08:47 AM
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the external hdd is a new one. the sngle large file transfer speed is consistent 80-90mb/s while many smaller files would drop the speed to 40-50mb/s. I havent really test the movie full run, only played it like 10-20 mins from lappie HDD, seems ok so far. cant really conclude yet as the movie stutter occurs intermittently. will get more to that when I'm off work. i have updated to latest intel usb3 driver instead of using the microsoft win8 ones because I cant flash my phone with microsfot drivers.  any idea that mcafee real time scan might be the culprit? i will also try to disable it while watching movie tonight. here's the media info: » Click to show Spoiler - click again to hide... «
Format : Matroska
Format version : Version 2
File size : 5.78 GiB
Duration : 2h 0mn
Overall bit rate : 6 871 Kbps
Encoded date : UTC 2013-10-04 07:34:04
Writing application : mkvmerge v5.8.0 ('No Sleep / Pillow') built on Sep 2 2012 15:37:04
Writing library : libebml v1.2.3 + libmatroska v1.3.0
Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings, CABAC : Yes
Format settings, ReFrames : 5 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 2h 0mn
Bit rate : 5 225 Kbps
Width : 1 280 pixels
Height : 534 pixels
Display aspect ratio : 2.40:1
Frame rate mode : Constant
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.319
Stream size : 4.39 GiB (76%)
Language : English
Default : Yes
Forced : No
Audio
ID : 2
Format : DTS
Format/Info : Digital Theater Systems
Mode : 16
Format settings, Endianness : Big
Codec ID : A_DTS
Duration : 2h 0mn
Bit rate mode : Constant
Bit rate : 1 509 Kbps
Channel count : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Bit depth : 24 bits
Compression mode : Lossy
Stream size : 1.27 GiB (22%)
Language : English
Default : Yes
Forced : No
Text #1
ID : 3
Format : PGS
Muxing mode : zlib
Codec ID : S_HDMV/PGS
Codec ID/Info : The same subtitle format used on BDs/HD-DVDs
Language : English
Default : No
Forced : No
This post has been edited by SpikeTwo: Nov 11 2013, 08:55 AM |
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anzvampire
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Nov 11 2013, 10:21 AM
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Getting Started
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Top 3 reason caused this.
1. Cable - check your cable connection properly.
2. Damaged Hard Disk - maybe your hard disk got damaged.
3. LOW DISK RPM - if your disk rpm is low, and you trying to play HD movies sometime it will stuck.
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anzvampire
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Nov 11 2013, 10:24 AM
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Getting Started
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it is better for me do not use the McCafee =_="
they contain malware. use Eset nod32 or SmaDAV is better than it.
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1024kbps
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Nov 11 2013, 11:45 AM
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QUOTE(SpikeTwo @ Nov 11 2013, 08:47 AM) the external hdd is a new one. the sngle large file transfer speed is consistent 80-90mb/s while many smaller files would drop the speed to 40-50mb/s. I havent really test the movie full run, only played it like 10-20 mins from lappie HDD, seems ok so far. cant really conclude yet as the movie stutter occurs intermittently. will get more to that when I'm off work. i have updated to latest intel usb3 driver instead of using the microsoft win8 ones because I cant flash my phone with microsfot drivers. any idea that mcafee real time scan might be the culprit? i will also try to disable it while watching movie tonight. here's the media info: » Click to show Spoiler - click again to hide... «
Format : Matroska
Format version : Version 2
File size : 5.78 GiB
Duration : 2h 0mn
Overall bit rate : 6 871 Kbps
Encoded date : UTC 2013-10-04 07:34:04
Writing application : mkvmerge v5.8.0 ('No Sleep / Pillow') built on Sep 2 2012 15:37:04
Writing library : libebml v1.2.3 + libmatroska v1.3.0
Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings, CABAC : Yes
Format settings, ReFrames : 5 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 2h 0mn
Bit rate : 5 225 Kbps
Width : 1 280 pixels
Height : 534 pixels
Display aspect ratio : 2.40:1
Frame rate mode : Constant
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.319
Stream size : 4.39 GiB (76%)
Language : English
Default : Yes
Forced : No
Audio
ID : 2
Format : DTS
Format/Info : Digital Theater Systems
Mode : 16
Format settings, Endianness : Big
Codec ID : A_DTS
Duration : 2h 0mn
Bit rate mode : Constant
Bit rate : 1 509 Kbps
Channel count : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Bit depth : 24 bits
Compression mode : Lossy
Stream size : 1.27 GiB (22%)
Language : English
Default : Yes
Forced : No
Text #1
ID : 3
Format : PGS
Muxing mode : zlib
Codec ID : S_HDMV/PGS
Codec ID/Info : The same subtitle format used on BDs/HD-DVDs
Language : English
Default : No
Forced : No
 Not Hi10p 1080p, yup do not let other software utilize too much cpu time, it will cause your video playback stuttering, unless your video playback is accelerated by GPU/Dxva. |
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TSSpikeTwo
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Nov 11 2013, 01:10 PM
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my video is accelerated by CUVID (GPU/DXVA) which i can see from the nvidia gpu activity. even if use CPU should be that much of a problem right? for a core i7 system. the mcafee comes free 3 years with my lappie so i just simply use first. haha...free mah. i will try to play a full movie with mcafee scan disabled. the external HDD is a new unit, cable connection should be no problem because it is inserted properly. the rpm i think is 5400 but also shouldnt be a huge issue since the transfer rate is quite ok? i see the benchmark review not bad le. hmm...what that leaves me with? haha...the windows 8 100% activity bug haunts me? This post has been edited by SpikeTwo: Nov 11 2013, 01:16 PM |
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