U Mobile U-Mobile Thread V5, www.u.com.my
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 Jun 5 2014, 02:11 PM
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#1
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Junior Member
18 posts Joined: Oct 2009 
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Hello there,
anybody knows the email contact to speed up my inquiry in customer service? On May 8, 2014 i send inquiry to ask about my billing. But until today U Mobile doesn't give any solution. My issue: On 06-Apr-2014 took Broadband Loyalty Programme and made advanced payment RM. 100. However The advance payment is NOT deducted against my first month's bill statement as promised. Thank you in advance. |
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Jun 5 2014, 02:20 PM
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#2
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Junior Member
18 posts Joined: Oct 2009
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QUOTE(CnY Garage @ Jun 5 2014, 02:16 PM) u might need to proceed to center to file a complaint about this, this system leakage happen always for the advance payment 100 and would reflected for sure but just not sure when .... Phew... the customer service is mostly troublesome.. Let see if i got time to go to Berjaya. Thanks anyway.. |
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Jun 5 2014, 04:12 PM
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#3
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Junior Member
18 posts Joined: Oct 2009
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QUOTE(CnY Garage @ Jun 5 2014, 02:22 PM) actually for email also possible to proceed since i always did that but u need to attach ur bill and receipt and all the details and send them again and again until some1 really doing his works saw it haha good luck I already attach the copy of the receipt, bill etc and follow up them almost everyday. But those jokers are not able to settle this. |
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