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U Mobile U-Mobile Thread V5, www.u.com.my

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CnY Garage
post Jan 30 2015, 01:14 PM

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QUOTE(LostAndFound @ Jan 30 2015, 01:10 PM)
Tarak free SMS though? So will we be auto-updated to new plan without choice?
*
I am not sure that whether Umi28 auto renew would still be umi28 or auto renew to umi30

but for sure *118# already shown UMI20, Umi30 start from today
CnY Garage
post Jan 30 2015, 01:58 PM

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QUOTE(alien3d @ Jan 30 2015, 01:14 PM)
new plan worst ... 18 cannot have free call other network  mad mad
*
Monthly Fee RM20
High Speed Internet 500MB
Voice
All Network 20min/month
U Mobile - U Mobile FREE* 30 mins EVERY DAY
Carry Forward Talktime up to 2x your allocated minutes**
Pay-As-You-Use Call
All Network 5sen/30sec
Pay-As-You-Use SMS
To U Mobile 3sen/SMS
To Others 8sen/SMS
Free Internet Roaming 50MB EVERY DAY
Package Validity 30 Days

u try to click the umi to see description, what i can say is the web page design not that user friendly hmm.gif
CnY Garage
post Jan 30 2015, 03:06 PM

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QUOTE(sitescope @ Jan 30 2015, 02:37 PM)
No way... I dun wan extra 500mb... my 1gb pakej average using 600-800/mth coz got fibre at home... I want 50mins...
Sighhh... MNP again after 3.5yrs become loyal customer...
*
hmm, 20mins = RM 2 after new UMI30

only RM0.05/ 30 seconds unbeatable call rate after free call

so for your case, sadly, ur umi28 become umi32 laugh.gif
CnY Garage
post Jan 30 2015, 08:36 PM

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QUOTE(sitescope @ Jan 30 2015, 07:43 PM)
Hmmm... if pay rm32 better mnp to tunetalk rm38... 1.5gb & 60mins... at least coverage follow celcom...
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haha nothing to do with me because my area best with umobile, and celcom also but celcom expensive cry.gif

u are right, top up 30 get 10 free, so ur cost is 30 to get that 1.5gb and 60mins, suit u most, if got 4g lagi best
CnY Garage
post Feb 1 2015, 10:34 PM

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QUOTE(DuO LoN @ Feb 1 2015, 10:16 PM)
this umobile getting worse by the way. yesterday i was back in my hometown in bentong. guess what? my usb modem (given by umobile) wasn't functioning at all. i reli though the modem was spoilt because when i transferred the simcard to my phone, it was usable. tried the whole day but the modem just wouldn't work. keep getting error message saying the modem is faulty

yet now as im back in kl (pj area), it works absolutely fine. i mean, what shit is this? if i had followed my instinct and when ahead to get a new modem, i would have waste 100 over bucks.

what the f*** is wrong with umobile man? absolutely disappointing. might switch to maxis soon if they keep this rubbish up.
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According to what you are telling, there are lack of a lot of information
1. Did you put other telco Sims into that modem to try @ bentong?
2. What's exactly the error and what brand is the USB modem , how long did you purchased it
3. You mean when you put the umobile Sims into your phone then it is working well? Then what make you think that that's umobile problem when you are able to use the Sims in your phone


CnY Garage
post Feb 1 2015, 11:14 PM

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QUOTE(DuO LoN @ Feb 1 2015, 10:42 PM)
1. when i first plugged the modem into the phone, i couldn't connect on the broadband manager. basically i just couldn't click the connect button. i tried connecting directly from the windows network n sharing centre and it says "there is a problem with your modem."

2. i tried transferring the sim to my phone. i could use it but only occasionally because the coverage was horrible (sometimes 1 bar, sometimes none).

3. now that i am back in kl. the modem is suddenly working fine (with the sim card in it) on my first try.

4. this modem was supplied to me by umobile. so obviously i am entitled to complain about it. this is not a third party modem which i brought on my own. it even has the umobile logo on it. if you are going to supply substandard modems, then don't bother supplying it.

5. in this kind of scenario, there are only 2 possible explanations : a) modem is faulty - which is very unlikely simply because it was working fine for the past few months. hell it is working fine now.

b) the coverage sucks.

take your pick.
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Regarding the modem
1.All digi maxis Celcom including umobile are supplying the same model from either HUAWEI or ZTE, even with umobile logo on it, it is still exactly same as other telco's modem, so it is a very dumb idea to blame umobile just because it's logo printed on the modem. So whenever you found something sucks in your life and you found that made in China is printed on it, you may complain about China till the end of the world.

2. I assume you are not that smart to make clear of that your house @ bentong is having strong connection,you could ask it here POLITELY so I believe there are a lot of forumers are willing to tell you how to check about the coverage, how to make your network reception better.there are lot more possibilities that you having poor connections of network, completely out of coverage is another story like some area @ raub which I would bring a Celcom broadband everytime I back raub. So I couldn't see the problem when I know my area is poor of umobile, I simply don't use it, but 99% of my time staying@ KL umobile is the best network so I continue using it when back to KL.


Take your pick

Think twice before you realize that no 1 is paid to listen your poor complain with such behave because this is only a thread to share information and to help to answer some questions and problems.

I would say sorry if you think that I am not polite here, before that please check your sentences. Have a nice day.

This post has been edited by CnY Garage: Feb 1 2015, 11:17 PM
CnY Garage
post Feb 2 2015, 01:53 PM

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QUOTE(kding2 @ Feb 2 2015, 01:18 PM)
Just learned that UMI 30 is now offering 1.5gb quota. It is good but too bad that the free call got reduced to 30 mins and free sms is gone. I'm conflicted.

And what is the point of UMI 40? It offers less quota for its price.

Is there any news that Umobile going to increases the max 20GB quota for broadband in the future? Haha.
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there is no UMI40

only umi38 with more call and less data.

actually comparing the new umi30 and old umi28 as below

umi28 = 1gb 50mins 30sms
umi30 = 1.5gb 30 mins no sms

so umi30 (call rate 0.1/min) add 20mins normal call= RM 2, 30sms worth RM2.4

so basically you are paying RM 34.4 for 1.5gb 50 mins 30sms

so 0.5gb = RM 6.4 hehe, worth or not depends your point of view lo cool2.gif
CnY Garage
post Feb 2 2015, 03:39 PM

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QUOTE(LostAndFound @ Feb 2 2015, 03:28 PM)
Basically if you don't finish 1GB previously with UMI28, then you pay RM6.4 for nothing =)

Move is meant to get more money for U, and for customer we also get more (in data), but have to pay more too. I will stick to my UMI28 for now while considering my usage. I don't really hit 1 GB anyway.
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Yup true, so they still allow for umi 28 renewal for customers to stick with 1GB package, haha don't forget renew oh, that's 1 way ticket to umi30 tongue.gif
CnY Garage
post Feb 4 2015, 11:46 AM

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QUOTE(sitescope @ Feb 2 2015, 09:25 PM)
Wish uM will come with another umi28 plan
Data - 500mb
Call - 150mins
Sms - 30
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this is Umi38 bro cool2.gif

data 1gb
call 150mins
sms 30
CnY Garage
post Feb 4 2015, 12:30 PM

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QUOTE(sofeadraa @ Feb 4 2015, 11:55 AM)
Yesterday I went to Plaza Alam Sentral to switch from maxis to umobile because maxis line to me is sucks. Anyhow, there's a place there told me the surcharge for mnp service would be rm30 and the sim would be 0 credit. So I was contemplating of switching. Then I went to other shop which charge me only rm10 for mnp service. Even though the sim is 0 credit still consider cheap to me. The question is why would they charge up till rm30? I just don't get it.

I've used umobile before with different number when I used dual sim phone. Now since I switched to other phone I need to use my main number which is maxis number. And that's why I did mnp.

Have a nice day everyone. smile.gif
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laugh.gif i charge cheaper and giving discount

actually the correct information, is balance should be RM 0.5 inside the card after mnp

and what make them charge so high just simply bully u because there are very less center of umobile tongue.gif

anyway, u may still enjoy discount by top up or paying your umobile bill with me brows.gif
CnY Garage
post Feb 4 2015, 01:59 PM

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QUOTE(sitescope @ Feb 4 2015, 01:51 PM)
CnY Garage can assist ?
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can't la, this move very obvious increase price for CALL already, they rather to free more data rather than free call
but RM 0.1 is the best rate among the market, unbeatable price rate.
if he/she really need more call, UMI38 still exist, it is exactly same as Umi28 with only extra RM 10 for 100 mins which also RM 0.1 / min, and this plan is included for the RM 0.1 / min after free mins.

Monthly Fee RM38
High Speed Internet 1GB
Free Calls
To All Network 150 Mins
Free SMS
To All Network 30 SMS
Carry Forward Talktime up to 2x your allocated minutes**
Pay-As-You-Use Call
All Network 5sen/30sec
Free Internet Roaming 50MB EVERY DAY***
Package Validity 30 Days


QUOTE(sitescope @ Feb 4 2015, 01:53 PM)
I know... saja ask uM to reduce 500mb with rm10...
Below is korek...
umobile will use up the 50 min/months ( all network even if call to umobile) then only free the 30 min if umobile same network and charge 5cent for every 30 second block if diff network
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haha where got telco cut price 1, only free other thing only ma =.=
CnY Garage
post Feb 5 2015, 05:17 PM

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QUOTE(adamw @ Feb 5 2015, 04:25 PM)
Well, when I switch to P70, they told me daily 30mins to Umobile & never tell me only free when the 70 mins is use up. I will make sure they suffer for this! Umobile celaka! Now cannot change back to U88 sumore. They think they can act like Dumno cheat us!
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feel sad for your case
u should make complain to the sales person, but umobile did mention it @ faq

U88 U80 did mention the free call to UMOBILE / to OTHER network

now p50 and p70 free mins is to ALL NETWORK (which is same as prepaid Umi), utilized it first before the free call 30min to umobile sad.gif
CnY Garage
post Feb 5 2015, 07:38 PM

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QUOTE(adamw @ Feb 5 2015, 05:28 PM)
When I call the CS yesterday he was still damn sure that when I call Umobile lines that it is not deducted from main. Umobile should be responsible for the actions of their staff. Anyway, their advert is very misleading. And those website that announced the plan should have highlighted this 30mins isue eg Soyacincau & Lowyat forum
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you SHOULD and you MUST check this thread before you going to deal something with the OFFICIAL PERSON IN CHARGE, because we are REAL customers and we care the T&C and the charges a lot more than those who sitting there answer some call, different person telling different story Customer service.

When they try to manipulate it, why they need to Highlight it, the changed is written properly and also included @ T&C, so they could exclude their responsibility, same to all Telco like DiGi claim that Unlimited calls or Maxis 1 plan propaganda。Just try to take a look at here first because we have no point to mislead you tongue.gif

anyway you might still enjoy 5% discount paying your bill or top up umobile with me brows.gif
CnY Garage
post Feb 6 2015, 10:12 AM

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QUOTE(JC_jun @ Feb 6 2015, 12:26 AM)
oh damn, luckily i didnt mnp to umobile because of the 30min free daily, i was actually planning to sub 1 line to my gf so i can call free.

i went to umobile center at melaka, but the staff told me that if need to switch on international roaming, i have to pay 300RM and give passport photocopy to them, why need passport? i use digi and redtone both dont need to ask for passport..
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yup very really no idea why passport needed .... almost every customer ask me that question while wanna activate international roaming..
CnY Garage
post Feb 6 2015, 03:43 PM

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QUOTE(pemakankayu @ Feb 6 2015, 03:34 PM)
wta.. now i am using mb68. if i want to upgrade to mb88 do i have to deactivate my current plan and activate the new one?
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if going center then no need, to enjoy my special discount then need tongue.gif
CnY Garage
post Feb 7 2015, 01:17 PM

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QUOTE(qooconcept @ Feb 6 2015, 08:04 PM)
I had the same situation, what I did was that I took it out and slot it in again until it can be read.  It somehow will take a bit longer (compared to other Telco) to read.
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ya searching network for umobile is very very slow compare digi celcom.

QUOTE(pemakankayu @ Feb 6 2015, 08:29 PM)
what is your special discount??
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haha u pm me lo tongue.gif
CnY Garage
post Feb 13 2015, 12:37 PM

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QUOTE(Azuma-kun @ Feb 13 2015, 12:30 PM)
Got my umobile mifi yesterday, how it will take to completely charged? Subscribed to U68 package.
Not sure if this the correct place to ask.
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if 3g mifi

first month access fee
12 feb = (28-11)/ 28 * 68 - RM 10 = RM 31.29

balance of advance 68 = 68 - 50 ( u paid RM 150, 100 for activation ,50 for this advance) = RM 18

stamp duty = RM 10

total 59.29 not including itemized bill or tax if you use its sms a lot

and further discount paying bill with me biggrin.gif

This post has been edited by CnY Garage: Feb 13 2015, 12:37 PM
CnY Garage
post Feb 15 2015, 05:11 PM

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QUOTE(sitescope @ Feb 15 2015, 01:20 PM)
CnY Garage
Applicable reload via u also ?
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That's only free 5% air time, not free credits, I also dono how to check the free air time..

QUOTE(Onemorething @ Feb 15 2015, 04:00 PM)
Hey All, I'm looking for a temporary solution for a mobile hotspot for home until my IPTV gets installed in 12 days.  Is the MIFI from U mobile a good choice?
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One of the best solution
CnY Garage
post Feb 16 2015, 12:41 PM

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QUOTE(Onemorething @ Feb 16 2015, 12:35 PM)
I'm in Mont Kiara, where is the best shop to go to and best plan you think?  Is there a contract and how soon can I get connected, same day?
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haha u may drop by my shop @ jinjang utara, pm me for details, there are no contract for the plan, or u might consider for prepaid option, within 5 mins u can get it done. cool2.gif
CnY Garage
post Feb 17 2015, 11:06 AM

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QUOTE(UntilUComeBack @ Feb 17 2015, 10:25 AM)
when umobile gonna get the fuking LTE for KL.
sad.gif
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haha move your ass to subang tongue.gif

i miss the day when my shop over there, very less complain sad.gif

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