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U Mobile U-Mobile Thread V5, www.u.com.my

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darksin_90
post Jan 8 2014, 01:17 PM

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is there any way to check my mnp status?
i mnp on last monday till now still not activate yet....
CnY Garage
post Jan 8 2014, 01:23 PM

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QUOTE(darksin_90 @ Jan 8 2014, 01:17 PM)
is there any way to check my mnp status?
i mnp on last monday till now still not activate yet....
*
just call Customer Service if u mnp with service center

if mnp with dealer u can call up the dealer ask them to call internal staff to ask


but usually only takes 1-2 days, your case got few possibilities
1. given wrong IC number (number registered with others detail)
2. got other main line or supp lines
3. got outstanding / contract with previous telco

darksin_90
post Jan 8 2014, 01:36 PM

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QUOTE(CnY Garage @ Jan 8 2014, 01:23 PM)
just call Customer Service if u mnp with service center

if mnp with dealer u can call up the dealer ask them to call internal staff to ask
but usually only takes 1-2 days, your case got few possibilities
1. given wrong IC number (number registered with others detail)
2. got other main line or supp lines
3. got outstanding / contract with previous telco
*
yes, me as a main line with 2 supp lines..
but 3 of these numbers are from prepaid not postpaid.

CnY Garage
post Jan 8 2014, 01:55 PM

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QUOTE(darksin_90 @ Jan 8 2014, 01:36 PM)
yes, me as a main line with 2 supp lines..
but 3 of these numbers are from prepaid not postpaid.
*
u got 1 main line and 2 supp line sure POSTPAID from d/m/c telco already


u mean u port all 3 numbers into umobile prepaid ? if only port 1 of them sure reject 1
darksin_90
post Jan 8 2014, 02:17 PM

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QUOTE(CnY Garage @ Jan 8 2014, 01:55 PM)
u got 1 main line and 2 supp line sure POSTPAID from d/m/c telco already
u mean u port all 3 numbers into umobile prepaid ? if only port 1 of them sure reject 1
*
no, all the 3 numbers are from prepaid, now i mnp to umobile postpaid, 1 of the number is main line, the other two are supp line..
CnY Garage
post Jan 8 2014, 02:27 PM

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QUOTE(darksin_90 @ Jan 8 2014, 02:17 PM)
no, all the 3 numbers are from prepaid, now i mnp to umobile postpaid, 1 of the number is main line, the other two are supp line..
*
all 3 under your name or different ppl name, since being with supp line @ umobile must all 3 same name while mnp, by the way you do it with dealer or center ?
darksin_90
post Jan 8 2014, 02:32 PM

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QUOTE(CnY Garage @ Jan 8 2014, 02:27 PM)
all 3 under your name or different ppl name, since being with supp line @ umobile must all 3 same name while mnp, by the way you do it with dealer or center ?
*
yes, all three are under my name, i changed the name before i mnp..
i do it at umobile center.

CnY Garage
post Jan 8 2014, 02:35 PM

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QUOTE(darksin_90 @ Jan 8 2014, 02:32 PM)
yes, all three are under my name, i changed the name before i mnp..
i do it at umobile center.
*
hmm.gif then only umobile center can help, really no problem like u mention, just call CS to verify
but i got 1 customer did submitted the mnp last week but not in record at all after few days he called to ask customer service, then i help him to do then gao dim in 2 days i earn commission rclxm9.gif thanks for their careless
darksin_90
post Jan 8 2014, 02:44 PM

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QUOTE(CnY Garage @ Jan 8 2014, 02:35 PM)
hmm.gif  then only umobile center can help, really no problem like u mention, just call CS to verify
but i got 1 customer did submitted the mnp last week but not in record at all after few days he called to ask customer service, then i help him to do then gao dim in 2 days i earn commission  rclxm9.gif  thanks for their careless
*
hmmm, okay then.. will call cs to check the status...
by the way, thanks for the explanation thumbup.gif

CnY Garage
post Jan 8 2014, 02:46 PM

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QUOTE(darksin_90 @ Jan 8 2014, 02:44 PM)
hmmm, okay then.. will call cs to check the status...
by the way, thanks for the explanation  thumbup.gif
*
haha can look for me for discount of bill payment ya cool2.gif
noobandroid
post Jan 8 2014, 02:49 PM

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QUOTE(CnY Garage @ Jan 8 2014, 02:46 PM)
haha can look for me for discount of bill payment ya  cool2.gif
*
if i have blacklist ONLY in Maxis, can I apply U postpaid? although i got blacked, i can get digi postpaid bundle with phone, so dunno if work with U or not
CnY Garage
post Jan 8 2014, 02:53 PM

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QUOTE(noobandroid @ Jan 8 2014, 02:49 PM)
if i have blacklist ONLY in Maxis, can I apply U postpaid? although i got blacked, i can get digi postpaid bundle with phone, so dunno if work with U or not
*
technically can not, but if u sign phone package with umobile maybe they allow, but this case i can't help.

but got 1 tricks, u can change ownership of the number , then port to umobile postpaid then change back

or u just get a new number with umobile postpaid with ur fren ic then change back ownership cool2.gif
darksin_90
post Jan 8 2014, 02:53 PM

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QUOTE(CnY Garage @ Jan 8 2014, 02:46 PM)
haha can look for me for discount of bill payment ya  cool2.gif
*
wow, pm me details tongue.gif

noobandroid
post Jan 8 2014, 02:55 PM

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QUOTE(CnY Garage @ Jan 8 2014, 02:53 PM)
technically can not, but if u sign phone package with umobile maybe they allow, but this case i can't help.

but got 1 tricks, u can change ownership of the number , then port to umobile postpaid then change back

or u just get a new number with umobile postpaid with ur fren ic then change back ownership  cool2.gif
*
I'm using U prepaid with UMI 38, almost like postpaid d laugh.gif
canon18
post Jan 8 2014, 04:10 PM

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QUOTE(CnY Garage @ Jan 8 2014, 10:02 AM)
not sure renew apply to change plan or not, better just switch first
*
Switching is 1 way only? Can switch back later?
canon18
post Jan 8 2014, 04:17 PM

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I prefer the previous U28/U38 for more voice call minutes, but cannot subscribe already..
Spectreoutreach
post Jan 8 2014, 05:31 PM

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TS , what is major different between the old data plan and new one?
Spectreoutreach
post Jan 8 2014, 05:33 PM

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QUOTE(vostro78 @ Jan 8 2014, 10:40 AM)
try change 2 times, but failed, dono whats the reason i failed. any 1 manage to switch ?
*
I did . just sms and presto icon_rolleyes.gif
Spectreoutreach
post Jan 8 2014, 05:33 PM

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QUOTE(vostro78 @ Jan 8 2014, 10:40 AM)
try change 2 times, but failed, dono whats the reason i failed. any 1 manage to switch ?
*
I did . just sms and presto icon_rolleyes.gif
CnY Garage
post Jan 8 2014, 05:37 PM

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QUOTE(Spectreoutreach @ Jan 8 2014, 05:33 PM)
I did . just sms and presto  icon_rolleyes.gif
*
http://www.u.com.my/umi

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