Anyone know how to check the usage and expired date of the FREE 1GB@30days data?
p.s.: get this when failed to auto renew UMI28 during maintenance period.

The best day to terminate is on the last day of the month, eg for May is 30th or 31st.

yeah, that's what agents on the svc centres told me

[quote=cybpsych,May 12 2014, 07:15 AM]
1st bill, will consist of 2 subscription charges: 1 month advance charge (next month), another is prorated for current month (in your case, 22 - 30 Apr).

all postpaid telco using charge forward method. the RM28 subscription fee is actually paid for next month, not current month.

current prorated month, 22 - 30 Apr = 8 days out of 30 days in the month of April. So, 8 days / 30 days in April * RM28 = RM7.467 (rounded).

usuallly 1st bill is a shocker, the subsequent month will be normalized.

/quote] meaning that the RM28 in the bill is for May's basic commitment, eh? Stupid CS kept insisting the RM7.467 was the amount of calls I made out. guess now what's left is for me to chase the agent to credit the RM28. Thanks!

This post has been edited by KuzumiTaiga: May 12 2014, 01:11 PM

if got call usage, then can see calll details in the bill wan

ur bill screenshot already clearly stated Advance Access Fee = RM28 (next month), Access Fee = RM7.467 how can it be call usage leh? lol

This post has been edited by cybpsych: May 12 2014, 01:14 PM

[quote=cybpsych,May 12 2014, 01:12 PM]
meaning that the RM28 in the bill is for May's basic commitment, eh? Stupid CS kept insisting the RM7.467 was the amount of calls I made out. guess now what's left is for me to chase the agent to credit the RM28. Thanks!

[/quote]
if got call usage, then can see calll details in the bill wan

[/quote]
yup, saw the list of numbers I called there. thanks man, to digilife as well, kinda clarified things for me, will update on the missing 28!

here's my bill. access fee and usages are clearly stated

Well U Mobile credited me extra 5GB data for this month. So I saved Rm68. That's sounds fair enough. (U Mobile sent me a SMS)

too bad... i didnt get any credit .... how come it know my line got no problem 1..

Not fair coz u didn't use call & sms...
uM should rewards me rm38 instead of free 1gb so I can use it for nxt mth...

Depends on individual lor. I really like the free 1GB as I hardly call/SMS.

my 1gb every mth always under utilized, usage around 300-400mb coz at home got unifi...

Hi! I want to ask a question. I am currently on U-Mobile Prepaid. Are you guys roaming to Maxis 2G or 3G? and How do you guys know that you are roaming on Maxis network?

u roam to maxis 2G,

it will stated R > roaming on your android phone,..

[quote=KuzumiTaiga,May 12 2014, 01:13 PM]
if got call usage, then can see calll details in the bill wan

[/quote]
yup, saw the list of numbers I called there. thanks man, to digilife as well, kinda clarified things for me, will update on the missing 28!

[/quote]


actually this is a very big leakage in the application process, we must credit the RM 28 within 3 days after receiving the advance payment from customer for NEW NUMBER which means 018 /011 but not MNP customers who umobile worry that customers would complain if the MNP is failed, customers go to center and request for the refund, but usually the dealer also would charge the RM 28 as part of small profit including me while we try our best to settle the case.So the problem is here, umobile didn't request for the RM 28 advance payment for MNP customers but the dealer already charged on you, which means the responsibility is on the dealer there, you should just provide the receipt and claim it back.

Regarding the RM 3 itemized bill, umobile registration system set the ITEMIZED BILL as necessary for default, so probably the dealer didn't register your application correctly, so umobile center still showing you requested the itemized bill and they won't ever to waive it for you.

1. dealer not well trained on explanation and registration part.
2. customer service only explain to you but not checking any back end problem for you as they know NOTHING but according to the system only...



haha by the way promote a while can pay bill with me with 5% discount

I will use your service if allowed to use CC and not by bank transfer =)

haha thinking to apply CC machine long time ago but customers don't want to bear the 1.4% extra charged by the terminal, so no point for me to apply it

u can pay by CC to my LxLxxx account by netpay but sure no discount available, LxLxxg charge me 5% and netpay charge me 3% for CC, not earning anything from me here but customers attention

My CC give me more benefits than your 5% though, so prefer buy reload that way =)

so u can try purchase it via my lxlxxg store but i believe only i doing netpay for that since they charge me more than 5% too

can I ask the 20GB data still exist?