you sure bro ? doesnt seems that much of a difference to me.

Eh surprisingly well ! Helium backed up my apps along with their data. So yeah now I know that helium can backup apps+data n restore them without root LOL. But some apps like pulse and waze were broken la I had to redownload them again. But other than that I got back all my game saves, messages (whatsapp, fb, stock app). So yeah helium is definitely useful for nonrooted phones haha

HTC's customer service in Malaysia is a b*tch. all they know is, factory reset will solve the problem, eventhough its clearly a hardware defects. some are lucky to get their device to be replaced, but still, the problems still persist. if i were their CEO, id asked them to recall all defected device, and give a full refund. in that way, they could at least save their name, eventhough they will lose some penny