Hello. Does anyone encounter a problem with the proximity sensor where the screen sometimes doesn't turn off when you put your phone to your ear while talking to someone?

This post has been edited by tps18489: Feb 16 2014, 10:35 AM

Thanks for the information. I guess I have to send it back to HTC again.

For me, it happens on all Android versions. I find that the range where the sensor works is very limited, i.e. the sensor can only detect an object that is at most 1cm apart and nothing further. Therefore, my ear has to literally touch the sensor part. If I happen to place the phone in such a way that the sensor faces the ear canal or ear hole then the screen will stay on.

I'm not sure whether it's an inherent flaw of this phone. Does anyone mind experimenting with their phone? Thanks.

Oh, my phone is on KitKat now.

This post has been edited by tps18489: Feb 16 2014, 09:37 PM