Put the SIS, if wanna more info, u can ask Jason

DIGI. Tribunal rule, file against the company you buy from.

u put HTC? Good luck!

It is very easy to know the responsibility between buyer and seller. Who take yr money who should have direct responsible for it. Are u direct bought from HTC?

Let say if  manufacturer sell the phone to retailer is RM1,800 and retailer sold to end user for Rm2,000. Now under tribunal claim case, do u think manufacturer will pay for RM1,800 or RM2,000?

Another situation for us to think. let say if we buy a china brand tv from hyper market. Now the tv have problem, cannot work properly. Will u claim to china brand company or hyper market? How about if the china brand manufacturer no register a company and operate in Malaysia, even u win tribunal claim then where u serve the judgement order?

That why tribunal consumer claim state very clear is claim to trader.

Maybe above idea is wrong.....just brain storming.

can somebody here share any successful tribunal claim for this HTC One? So far, I've only seen ongoing cases. I mean the successful one.. you really get the refund or replacement set.

yes...is Eileen call me just now. now I did not claim for camera issue. I am claiming for t9 keyboard missing.

Honestly say before digi action, HTC already assign a person handle my case because they also cannot believe their repair department can release phone with report which comfirm phone has software issue but still "return to end user without repair".

If this put to youtube...company image will spoilt.

Anyway, their courier also have problem. Even a staff handle my case, but courier not come to collect phone on time.

This is the lady that handle my case for the 3rd time. She said nicely will help and will solve the problem and so. then after the request got rejected then she straight away threw my case one side then now Miss nirmala or else handling my case. I already proceed to tribunal and waiting for hearing. Even i receive the phone, im still gonna proceed with tribunal and see what happen.

Btw can i put more a bot on d refund or according to the receipt of purchase.. sien la with this htc gving me back d phone with d same case.. mcm no repair after send for 2 weeks+..

Today ck from htc call me and asking did courier collect the phone for repair. I also find out my tribunal claim hearing date is set on end of jam 2014.

Nothing can do now....just waiting.....don know the result is take back a repaired phone or claim back money yet

hey guys, I'm planning to sell my 4S to get HTC One.

What's your opinion on this? should I go for it or not? I tried my sister's old S3, feels kinda weird using android especially after using iOS for 2 years..

Every brand have their own fair share of story...

Im happy with Samsung but Im pretty sure not everyone is lucky. My sister brand new S3 last time day 1 got defect amoled. Cannot exchange, only can repair. What to say... and lots of Note2 and S3 are suffering from SDS after warranty over.

I avoid HTC because I hate them for not updating my HTC Legend to GB. Even Froyo was slow.

With this kind of Purple tint camera issue, i guess I will avoid buy this phone eventhough DIRECTD have special year end promotion.

They sell for RM1699 (Red Color).

I think I will go for replacement then, since it is still within 14 days time frame. But just want to ask for you guys opinion, when I get the 2nd unit, they said that every unit also like that, just no matter open how many box will also be like that, is it true?

I guess I have to trade in for another model. Maybe One Max. Another few hundred gone if so.