i sent my phone on 26 Nov
before send my phone to repair i make a call to ask them how long they need to repair my phone. answer is 4 working days for diagnose and repair

but end up, today they just call me say that my phone is done.

at the 1st week I chat with them every 3days to check my phone status.
2nd week check with them every day. still under assessment.
3rd week 2~3chat + email to them, they say will rise my case to someone.

and finally they say it is done almost 1 month time.
thinking to request for compensation because of their delay.


erm where & how can i complain to someone if after i receive back my phone and the issue / other issues is occur.

damn~~
keep on delay and get nothing~
hopefully my phone is well fixed.
if any issue occur after i get back my phone i think i better report to consumer association instead send to them immediately.