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 {Official HTC One And The Only One Thread V9}, HTC Zoe/Blink Feed/Boom Sound/Sense 5

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PlShelpME1993
post Dec 7 2013, 10:26 PM

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QUOTE(Jason @ Dec 7 2013, 10:15 PM)
1. File tribunal, it is against SenQ not HTC.
2. To get refund, you need to attend the hearing @ tribunal. There's a tribunal court in every state, check the website.

If your phone still faulty right now, no need to send it back, just file tribunal say your are not satisfied you want full refund.
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Hi bro. I'm having a serious purple tint camero problem, after knowing that it may take YEARS to get my phone fixed, I'm wondering whether I can just file the tribunal as I never send my phone in before. Or I must send to repair first before I can file tribunal.

FYI, I bought my htc one from maxis with a contract of 2years so the price is cheaper. If, I'm able to get refund, how can it be done cause if they pay me the amount I pay for the htc one,(with maxis contract,rm1400 if not wrong) it's not fair, cause I can't use tat amount of money to buy a high end phone.

Need some advice. After all, I think this would be a great experience
PlShelpME1993
post Dec 7 2013, 11:47 PM

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QUOTE(Jason @ Dec 7 2013, 10:36 PM)
What I would do if I were you
1. call htc, ask how long to fix it
2. if its too long and no replacement phone to use, e.g. 2 weeks or 3 weeks, i will call tribunal and ask first, say I am not satisfied i buy a brand new phone got problem, need to fix have to wait 2 weeks+, plus it is a super high end phone why have this problem
3. see what tribunal agent say..
4. the tribunal will be filed against Maxis, not HTC, in your tribunal you can request for money back, or request for another phone model of equal value or higher value if you top up, up to you whatever you want to claim, doesn't mean you will get it, but if its reasonable, the judge may grant it.

as always, call tribunal to ask for advice, it is FOC.
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Ok thanks bro.

Yeah tats the problem. Htc one is my only phone, if I send it to them, I got no phone to use.

So for the tribunal. What is it actually. Consumer something like that? Different state different contact no.? Just to make sure. Will google abt it later.

Anyways thanks man! biggrin.gif
PlShelpME1993
post Dec 8 2013, 04:46 PM

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QUOTE(Xnet @ Dec 8 2013, 12:09 AM)
Follow me to BTC on Wednesday they are giving me a loan phone after I screw the bigwigs of HTC kow kow and you can tumpang to get a loan phone also
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Lol cool. Where is BTC and wat time u going bro

This post has been edited by PlShelpME1993: Dec 8 2013, 04:48 PM
PlShelpME1993
post Dec 9 2013, 12:36 AM

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QUOTE(Xnet @ Dec 8 2013, 10:53 PM)
Berjaya Time Square - HTC will call me tomorrow to set the time and I will let you know because they promised a 2 day turnaround and they better not f*ck up
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Okay. Wow 2 days! It would be great if I can get the same.
PlShelpME1993
post Dec 11 2013, 10:54 AM

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QUOTE(Xnet @ Dec 9 2013, 12:52 AM)
Demand the same
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Bro. So how. Today u going BTC?
PlShelpME1993
post Jan 29 2014, 11:18 AM

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Hi, I would like to file a Tribunal before sending my HO to BTS after cny. However, I have lost my receipt for the purchase of my HO on May 2013 from maxis.

2 questions:

1) any solutions for my case assume that I can't find my receipt. Can still file Tribunal? Request from maxis? Is it possible? Or any other suggestions?

If there is a solution for question 1:
2) since I bought HO from maxis with the surfmore75, I was able to get the phone for around rm1500. So if file Tribunal, what amount should I put, the retail price or the price I actually paid? But it is quite unfair if I claim rm1500 because I am still stuck with the maxis surfmore75 plan and rm1500 can't buy me a similar high end phone right?

Any help will be highly appreciated.

Thank you

This post has been edited by PlShelpME1993: Jan 29 2014, 11:18 AM

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