Nothing, just ask them collect, that's it

They have your imei number in their system. Don't even need to show them the warranty card or anything. I had my HTC one camera replaced within 4 working days. Quite fast and efficient though.

Yay! My phone is back!

Sent on 22nd Oct to Kelana, received today 1st of nov.

So far overall of the phone still fine, except that the gaps between housing and speaker gets larger.

Will be performing stress test tonight.

Checked Cinesensor: 25-9-2013

First time I sent, they expect me to wrap it by myself.

2nd time I sent, they bring the 'I'm back' box and didn't need me to wrap it.

purple tint and pink spot are 2 different issue.

I sent first time and purple tint problem fixed. To detect purple pint, just put the phone on the flat table then turn on the camera. You should get entire black screen for few mins. If you see purple, then bad.

Pink spot is different, when they returned to me after camera module replaced, I captured the photo in low light and noticed the pink color in the middle. You will notice it when face to white area (low light) either white wall or paper. This is very famous problem in SGS2 2 yrs ago. With few folks share in this forum, cinesensor 2013-09-25 having pink spot problem. I have sent 2nd time and I hope they will replace with latest camera module perhaps October batch.
I don't want to see pink spot anymore.

Well, I really disappointed with HTC. They fixed the purple tint, and bring me the legacy pink spot issue. What can I say? 

First time sent 8th October - They returned back to me on 24th October thru courier.

2nd time sent 29th October
Well, at the moment, no one can confirm BTS or KJ can fix the pink spot problem.

I suggest we don't send to them first until some one come and tell us "YES, now they can fix purple tint and pink spot at the same time!". Otherwise it will waste your time to resend 2 times. Or you may have to wait for long time to fix both issue.

Well, when HTC hard sell the ONE, they told us can take photo in low light and this is something really we paid for that. Yes, I seldom take photo in low light, but I just cannot accept this defect while Samsung has already get it fixed in S3 and S4.

They don't tell me about date they will return. I never believe HTC Operator. The first time when I sent they told me 4-6 days. But end up 2-3 weeks. Consider very lucky enough.

I don't mind they spend even 3-4 weeks, as long as they can get everything fixed, I am fine. Currently I borrow very old phone Nokia to use and get used to it already without smart phone 

took back mine from BTS SC today. quite happy with it. can handle low light now. BTW, my camera module dated 25/9 same with other forumers

how to check pink spot?

sample pic

sent ma phone on 4/11 to bts sc .. still waiting for the message from them ... waiting ... waitttiiingggggggggggg           

where? at KL? so far    how can i do to send it?

when u send your phone ? btw , i think they will give a call ..depend the courier

Thanks for your sharing Ojil. I don't think pink spot can be fixed since you received latest.

I just hope they will fix my gap is good enough. Bad luck to have HTC One this time. 

I think this red spot is a common thing. Others who can't find it maybe don't know how to check it out. Plus this pink spot is sometimes thr.. sometimes not.. so yeahh.

Hi guys, I'm planning to get this phone, how to check for the purple point problem? Any other phone better than this?