{Official HTC One And The Only One Thread V9}, HTC Zoe/Blink Feed/Boom Sound/Sense 5
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 Feb 3 2014, 04:47 PM
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Junior Member
56 posts Joined: Jul 2007  
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anybody send HTC One to claim warranty for the faulty camera (purple tint issue) recently? How long it takes to repair and get back the unit?
I wanted to send mine for warranty, but worry about the long period they need to take to replace the camera. Thanks... |
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Feb 3 2014, 05:27 PM
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Senior Member
1,022 posts Joined: Oct 2005
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QUOTE(ivan_kiddo @ Feb 3 2014, 04:47 PM) anybody send HTC One to claim warranty for the faulty camera (purple tint issue) recently? How long it takes to repair and get back the unit? I sent it on 23rd Jan. Received on 27th. They will say two weeks for the camera module to be replaced. But if you push, you'll get it in a shorter time.I wanted to send mine for warranty, but worry about the long period they need to take to replace the camera. Thanks...  |
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Feb 3 2014, 08:39 PM
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Senior Member
871 posts Joined: Aug 2005 
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QUOTE(pinsarsi @ Feb 3 2014, 02:17 PM) Hi. Thinking of maybe getting a htc one with the maxis contract for RM 799. If I were you I'd not touch this phone with a 10-foot pole. Why do you want to experience the pain everyone here felt? Backside itchy? Better stay away la. Get some other model.But I have concerns especially regarding the camera. It seems like a lot of you guys have been sending it back for service or claiming back money through consumer tribunal . Any thought would be appreciated . |
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Feb 3 2014, 10:25 PM
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Junior Member
443 posts Joined: Apr 2009 From: Freeze Moon Mountain 
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I'm itchy enough to upgrade the phone to 4.3 after I saw my relative's One. The camera become worse and the battery draining darn fast.
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Feb 3 2014, 10:32 PM
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Senior Member
1,163 posts Joined: Jul 2012
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QUOTE(kennt0312 @ Feb 3 2014, 10:25 PM) I'm itchy enough to upgrade the phone to 4.3 after I saw my relative's One. The camera become worse and the battery draining darn fast. whats the difference from 4.2 - 4.3 that makes u wanna update |
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Feb 3 2014, 10:33 PM
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Junior Member
56 posts Joined: Jul 2007
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QUOTE(gmhafiz @ Feb 3 2014, 05:27 PM) I sent it on 23rd Jan. Received on 27th. They will say two weeks for the camera module to be replaced. But if you push, you'll get it in a shorter time. Thanks mate!Can't stand the purple tint anymore. Miss a lot of shots because of this. |
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Feb 3 2014, 11:47 PM
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Senior Member
1,022 posts Joined: Oct 2005
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QUOTE(playxboxwii @ Feb 3 2014, 10:32 PM) whats the difference from 4.2 - 4.3 that makes u wanna update fstrim support. |
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Feb 4 2014, 07:26 AM
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Senior Member
4,553 posts Joined: Jan 2003 From: Shah Alam
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Anyone else can confirm gold version is free from purple tint issue?
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Feb 4 2014, 10:27 AM
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Senior Member
6,354 posts Joined: Jan 2003
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QUOTE(RyoKenzaki @ Feb 1 2014, 11:36 PM) So the purple tint issue are not guarantee fix even after sending to warranty? Call HTC Malaysia, arrange for replacement phone to use. When you talk to them, tell them if they cannot do that, you will proceed to file consumer tribunal against the shop you bought it.Im contemplating whether to send it or not because i have no replacement phone... QUOTE(playxboxwii @ Feb 2 2014, 12:13 AM) Does the new gold color batch fix this issue? Why don't you buy and tell us? I dont think it will be a problem since htc one max already solved this camera issue  HTC One Max is a different phone, different SKU. Don't compare. |
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Feb 4 2014, 03:01 PM
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Junior Member
363 posts Joined: Feb 2010
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i realize my viber incall sound is not loud at all... it is always soft even though i set in-call volume to MAX.
anyone facing same problem? loudspeaker is fine though.. |
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Feb 4 2014, 03:07 PM
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Moderator
12,176 posts Joined: Sep 2009 
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Anyone upgrade One to One Max here?
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Feb 4 2014, 03:32 PM
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Senior Member
871 posts Joined: Aug 2005
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QUOTE(bladekiller @ Feb 4 2014, 03:01 PM) i realize my viber incall sound is not loud at all... it is always soft even though i set in-call volume to MAX. Ya, its the same on other phones. Maybe a Viber issue, not your phone specifically.anyone facing same problem? loudspeaker is fine though.. |
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Feb 4 2014, 03:33 PM
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Senior Member
871 posts Joined: Aug 2005
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QUOTE(Xirality @ Feb 4 2014, 03:07 PM) Anyone upgrade One to One Max here? After the purple camera fiasco... definitely not me. |
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Feb 4 2014, 03:34 PM
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Moderator
12,176 posts Joined: Sep 2009
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QUOTE(adriancs @ Feb 4 2014, 03:33 PM) After the purple camera fiasco... definitely not me. One Max have the same problem? If the price not as high as above 2k i might consider. |
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Feb 4 2014, 04:55 PM
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Junior Member
363 posts Joined: Feb 2010
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QUOTE(adriancs @ Feb 4 2014, 03:32 PM) Ya, its the same on other phones. Maybe a Viber issue, not your phone specifically. when i was using an old HTC Desire Z during the repair of my phone, the Viber in call volume was better than HTC One...I find it weird & annoying.. always need use loudspeaker if not too nosiy cant hear. |
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Feb 4 2014, 05:21 PM
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Junior Member
374 posts Joined: Sep 2013
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QUOTE(adriancs @ Feb 3 2014, 08:39 PM) If I were you I'd not touch this phone with a 10-foot pole. Why do you want to experience the pain everyone here felt? Backside itchy? Better stay away la. Get some other model. Last two weeks, My friend told me, "I got poisoning" because I still looking for htc one..... |
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Feb 4 2014, 09:21 PM
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Junior Member
443 posts Joined: Apr 2009 From: Freeze Moon Mountain
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100% confirmed that even One Max & Butterfly S also having the purple haze issue. I do have friends using Max & S, facing the same issue.
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Feb 4 2014, 11:43 PM
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Senior Member
564 posts Joined: Dec 2007
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Hi guys.. I need to ask a question.. How to lock my HTC One back? Currently in unlocked state.. I need to claim warranty..
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Feb 5 2014, 12:28 AM
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Junior Member
231 posts Joined: Mar 2012
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hi guys..
i have htc one right now.. as usual the purple tint issue.. n the problem is, its starhub/singapore set.. do i get any chance to claim warranty at htc malaysia? |
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Feb 5 2014, 02:18 AM
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Senior Member
1,862 posts Joined: May 2013
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QUOTE(izwanqiena @ Feb 5 2014, 12:28 AM) hi guys.. Fat chancei have htc one right now.. as usual the purple tint issue.. n the problem is, its starhub/singapore set.. do i get any chance to claim warranty at htc malaysia? |
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