so far no camera module free from problem...either purple tint or red spot....
if u lucky, ur set don have purple tint...just red spot

Can anyone verify this?

On the camera, then fully cover the lens with your hand & look at the screen..

If the screen shows black color = no problem, buy it!
If the screen shows pink color = problem, don't buy it!

Is this test working?

I suggest you to change the Camera module.Bring to your nearest HTC centre

good suggestion... those with the experience pls do share with us I'm scared of hard bricking my device... rather not claiming the faulty camera than having a hard brick from reverting to S-ON... 

The supervisor said mine will be courier out today and will receive the phone by tomorrow. my tribunal already and the hearing is on 9th january.
Wonder what to do now ?

I think I will go for replacement then, since it is still within 14 days time frame. But just want to ask for you guys opinion, when I get the 2nd unit, they said that every unit also like that, just no matter open how many box will also be like that, is it true?

I guess I have to trade in for another model. Maybe One Max. Another few hundred gone if so.

Hi guys, my friend asked me about this phone and i read this thread. Found out some of you got camera problem. Should i tell her not to buy?

I also wondering why the court case must go to dealer but not HTC? The problem is from HTC but not dealer. HTC is happy enough once their defect phone goes to dealer, they dont need to bear any responsibilities.

Aint like this when I first got the phone. I remember night shots aint no green tint but got noise... somehow maybe gotta live with it. Just that I can't be always swapping phones and I am still freaking based at Kedah. Sorry, but seriously bored when finish work unless I travel up to border LOL!!!

Gotta find the photo first then will post up for comparison.

Oh, talk about my casing. Its here. Didn't check my mailbox. Freaking light and don't really seem to add bulk.

and yeah Tiny Death Star Wars is not too bad! love the 8bit fun & humour

Same case above......already send 3 email for them.......

Same answer 3 times..........we will contact you for an update

So I brought my father to lowyat to replace his HTC desire to Moto g last Tuesday. He contemplated with an xperia z1 while waiting for the stock to arrive around 6pm. I had to go back earlier and to my surprise, he bought a silver htc one 32GB.

That night, we noticed the camera gives purplish discolouration on low light. This is unacceptable. I went on xda-dev and there is 60+ pages of camera problem thread. This must be a widespread issue.

So we went back to the shop at lowyat and hoped for a replacement. The guy didn't ask much, he went somewere else and got a replacement unit but it is a red colour!

Unfortunately, the camera purplish discoloration is still present. The shop refuses to swap back my father's original silver unit. He suggested us to got to htc service centre.

We went there and the lady at the desk told is it is a problem that has persisted since launch. Swapping with a different unit would not make a difference. That is puzzling from HTC side. I'm sure HTC awares of such problem and should work to getting a working camera module to replace the defective one.

So we sent the red htc one for repair. We were promised for collection this coming Monday around lunch time.

tldr: defective camera. HTC gives no **** about it.

Good idea.....now htc one gold colour release, have chance to get it

Hi guys,

I've looked through the thread and in your opinion,

(1) Is it better to personally bring to the service centre or have the courier pick it up? I was thinking I should personally collect it from SC to make sure purple tint is resolved?

(2) Will they provide you with a temporary phone to use while repairs are ongoing?

(3) Do they give you a refurbished set after the warranty claim?

Thanks a lot!

Hi, I would like to file a Tribunal before sending my HO to BTS after cny. However, I have lost my receipt for the purchase of my HO on May 2013 from maxis.

2 questions:

1) any solutions for my case assume that I can't find my receipt. Can still file Tribunal? Request from maxis? Is it possible? Or any other suggestions?

If there is a solution for question 1:
2) since I bought HO from maxis with the surfmore75, I was able to get the phone for around rm1500. So if file Tribunal, what amount should I put, the retail price or the price I actually paid? But it is quite unfair if I claim rm1500 because I am still stuck with the maxis surfmore75 plan and rm1500 can't buy me a similar high end phone right?

Any help will be highly appreciated.

Thank you