QUOTE(williamkct @ Oct 25 2013, 06:22 PM)
I feel like get cheated by the parking management at Fahrenheit 88. Based on the Fahrenheit 88website the parking fee charge as below:-
Monday - Friday
7.00am to 4.59pm - RM3.00 for first hour
RM1.00 for every subsequent hour
5.00pm to 6.59am - RM5.00 per entry per day
However i enter the carpark on 17 Oct, 4pm and exit the carpark on 17 Oct, 1128pm. But i get charge for RM 10 instead RM 8. To verify this matter, i had called the parking management customer service and the customer service told me that if i enter the carpark before 5pm therefore i will get charge by hourly basis till i exit the car park. As the term and condition mention that after 5pm the fee is RM 5 per entry till 659am next day. But i will not enjoy this price if i enter the carpark early than 5pm. Which i think doesn't make sense and i had never face any issue with other carpark management except Edisijuta Parking Sdn Bhd. Ain't this we call day right robbery? The rules already stated that but when customer make a payment, we get charge differently.
I'm really look forward to received feedback regarding this matter.
u are wrong because u entered before 5pm. So you are subject to the first block of charges instead of the 2nd. The idea is to discourage office workers from parking there and taking up spaces meant for customers. If u dont like it u can always speak with management and express your concern.Monday - Friday
7.00am to 4.59pm - RM3.00 for first hour
RM1.00 for every subsequent hour
5.00pm to 6.59am - RM5.00 per entry per day
However i enter the carpark on 17 Oct, 4pm and exit the carpark on 17 Oct, 1128pm. But i get charge for RM 10 instead RM 8. To verify this matter, i had called the parking management customer service and the customer service told me that if i enter the carpark before 5pm therefore i will get charge by hourly basis till i exit the car park. As the term and condition mention that after 5pm the fee is RM 5 per entry till 659am next day. But i will not enjoy this price if i enter the carpark early than 5pm. Which i think doesn't make sense and i had never face any issue with other carpark management except Edisijuta Parking Sdn Bhd. Ain't this we call day right robbery? The rules already stated that but when customer make a payment, we get charge differently.
I'm really look forward to received feedback regarding this matter.
Oct 25 2013, 07:20 PM

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