QUOTE(williamkct @ Oct 25 2013, 06:22 PM)
I feel like get cheated by the parking management at Fahrenheit 88. Based on the Fahrenheit 88website the parking fee charge as below:-
Monday - Friday
7.00am to 4.59pm - RM3.00 for first hour
RM1.00 for every subsequent hour
5.00pm to 6.59am - RM5.00 per entry per day
However i enter the carpark on 17 Oct, 4pm and exit the carpark on 17 Oct, 1128pm. But i get charge for RM 10 instead RM 8. To verify this matter, i had called the parking management customer service and the customer service told me that if i enter the carpark before 5pm therefore i will get charge by hourly basis till i exit the car park. As the term and condition mention that after 5pm the fee is RM 5 per entry till 659am next day. But i will not enjoy this price if i enter the carpark early than 5pm. Which i think doesn't make sense and i had never face any issue with other carpark management except Edisijuta Parking Sdn Bhd. Ain't this we call day right robbery? The rules already stated that but when customer make a payment, we get charge differently.
I'm really look forward to received feedback regarding this matter.
so is 10 not 8.Monday - Friday
7.00am to 4.59pm - RM3.00 for first hour
RM1.00 for every subsequent hour
5.00pm to 6.59am - RM5.00 per entry per day
However i enter the carpark on 17 Oct, 4pm and exit the carpark on 17 Oct, 1128pm. But i get charge for RM 10 instead RM 8. To verify this matter, i had called the parking management customer service and the customer service told me that if i enter the carpark before 5pm therefore i will get charge by hourly basis till i exit the car park. As the term and condition mention that after 5pm the fee is RM 5 per entry till 659am next day. But i will not enjoy this price if i enter the carpark early than 5pm. Which i think doesn't make sense and i had never face any issue with other carpark management except Edisijuta Parking Sdn Bhd. Ain't this we call day right robbery? The rules already stated that but when customer make a payment, we get charge differently.
I'm really look forward to received feedback regarding this matter.
Oct 25 2013, 07:47 PM

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