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Where can I lodge complain about Apple Service? Q&A
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TSOM
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Oct 23 2013, 07:44 PM
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Is it reseller or Apple centre? Call the HQ .. remember to quote the guy's name, shop address etc...!! It's very important that everytime you encounter situations like this, you MUST ALWAYS RECORD!! So that we all can have the drills, and the Apple can have the drills!! Then publish and share on Youtube, Facebook, MySpace, Twitter, TheStar, NST etc etc!!!!!!  Now is the era of social media! You must exploit all these to your advantage! Bring him to SHAME!!!!!!!!!!!
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TSOM
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Oct 23 2013, 07:53 PM
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can you share his shop name and address here?? and post pictures please!! Pictures of him, his shop and all his shop workers!! Reveal his name, his IC number is possible, his telephone number!!!!!! I call upon the ancient powers; to unmask him now and in future hours; Show him well and thoroughly; reveal his tail so the world can see!!!!!!!!!!!!!!!
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TSOM
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Oct 23 2013, 08:10 PM
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QUOTE(J2Tang @ Oct 23 2013, 07:59 PM) Sure.. it was Digital Fortress Sdn Bhd.. Their apple retail shop here was Technocrats.. Suria Sabah & 1 Borneo Their service centre located in Damai KK named Machanics.. and the rude person named Charles and i think he is already the supervisor.. because i was talking to the receptionist girl earlier.. and i start asking why is it delay and how come all these happens without any updates? then the lady go inside can ask Charles come out talk to me.. btw.. the lady at receptionist also kind of rude when talking.. Charles????? Why the name so angmo & angkuh??? if they cannot solve it, then they should just give you a new device!! Complain!! Make it loud and clear!!
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