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> Where can I lodge complain about Apple Service? Q&A

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AppleForMyLife91
post Oct 23 2013, 08:43 PM

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launch a police report... then call apple customer care line...and tell them that u have the police report as reference...then ask for compensation...u might get a free Apple gadget...
AppleForMyLife91
post Oct 23 2013, 09:58 PM

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QUOTE(J2Tang @ Oct 23 2013, 09:54 PM)
Such thing can lodge police report?
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erm, i think u can launch report at consumer related department. U call Apple. make a direct complain and then tell them which authorized reseller that responsible in your case. From what i experience, the customer service of Apple Malaysia do really care. Last time, my MBP late delivery, i ask for compensation, they deduct further RM200 from my credit card. so my MBP is RM3199 only ( + Education price).
AppleForMyLife91
post Oct 23 2013, 10:04 PM

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QUOTE(J2Tang @ Oct 23 2013, 11:02 PM)
no.. they are directly from their HQ in Damai.. Digital Fortress is their head company.. and their service centre also here as well..
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make sure u complain both company. icon_idea.gif

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