It means you can ask someone to collect for you, with a written letter/proof that you'd authorized him to collect for you. I think one of the local couriers, DHL or some other (I forgot  ) offers to do that for a charge of rm50 i think.

It still definitely sucks to have something held by customs although not taxed, that you have to pay more to have it collected for you or drive by yourself to go get it when you already paid for the shipping costs.

But normally, i would advise against having any shipping of your beloved figures done in December itself, even if it was shipped on 1st december, unless you have no choice because your stuff was released during that period, except if you are using EMS - the most expensive variants where priority is higher (but also means you are more likely to get taxed if you exceed Rm 500). The volume of packages are so high in December (xmas rush) that your parcel, especially SAL, has the potential to be delayed or held by customs for weeks, since they lack manpower and EMS/any express services get the priority. My friend even experienced one of his stuff going MIA in the past during this period.