Beware of this Dishonest broadband modem seller. 
Oct 18 2013, 10:09 AM
QUOTE(andrewdavid @ Oct 18 2013, 07:59 AM)
Hi Everyone
First of all we have clearly stated on our thread and our website that "*Operator logo may vary, subjected to stock availability".
Therefore it is the buyers responsibility to check with us on what logo that we are going to send as we have indicated.
The problem here is the TS was not observant by not heeding our indication in bold.
If we did not state, it is our fault, but the thing is we have already done our part.
We have several types of logo with the same modem's model which is going in and out such as T-Mobile, SmartTone, SFR, "3" and the list goes on.
What we assure here is Huawei E372 with such indicated frequencies are supported and the our units are unlocked.
Below is the diagnostics report for Huawei E372U-8 (Smart Tone)
(2,13,14,16),(0-3),((2000000400380,"GSM900/GSM1800/WCDMA900/WCDMA2100"),(4a80000,"GSM850/GSM1900/WCDMA850/WCDMA1900"),(3fffffff,"All Bands")),(0-2),(0-4)
Therefore we have complied by providing a unit with the correct supporting bands as below
Band :
3G: DC-HSPA+/HSPA+/HSUPA/HSDPA/UMTS 2100/1900/900/850 MHz
2G: GSM/GPRS/EDGE 1900/1800/900/850 MHz
The TS bought Huawei E372 and we sent him a Huawei E372. As indicated operator logo varies and we sent whatever is available according to our stock availability. We did send the TS Huawei and not by any other manufacturer. It is made by the same manufacturer with the same functionality.
SmartTone is just another network provider like Maxis, Celcom, Vodafone, Singtel and so on.
We assure all the units being sold by us are original / authentic and moreover we have given the TS Huawei's contact details to verify whether the product is original or not. Assumptions won't solve any problem.
Finally, the manufacturer is the same (Huawei), the model (E372) is the same but the operator logo differs as per indicated by us.
No foul play here on our side but lack of observation by the TS. Therefore we are scamming here but just making things straight and easy.
Honestly, to be frank, we've been going back and forth with you (TS) and clearly do not seem to understand simple English of "*Operator logo may vary, subjected to stock availability".
To end this hideous madness, we will provide you with a full refund for the ITEM ONLY, provided that the item is in the same original new condition with its complete packaging and etc.
*Do take note, if you are planning to go ahead with the refund, the item must reach us by Tuesday, end of the day. Otherwise, consider the offer is void.
Regards
ahem, you may need to correct your post...First of all we have clearly stated on our thread and our website that "*Operator logo may vary, subjected to stock availability".
Therefore it is the buyers responsibility to check with us on what logo that we are going to send as we have indicated.
The problem here is the TS was not observant by not heeding our indication in bold.
If we did not state, it is our fault, but the thing is we have already done our part.
We have several types of logo with the same modem's model which is going in and out such as T-Mobile, SmartTone, SFR, "3" and the list goes on.
What we assure here is Huawei E372 with such indicated frequencies are supported and the our units are unlocked.
Below is the diagnostics report for Huawei E372U-8 (Smart Tone)
(2,13,14,16),(0-3),((2000000400380,"GSM900/GSM1800/WCDMA900/WCDMA2100"),(4a80000,"GSM850/GSM1900/WCDMA850/WCDMA1900"),(3fffffff,"All Bands")),(0-2),(0-4)
Therefore we have complied by providing a unit with the correct supporting bands as below
Band :
3G: DC-HSPA+/HSPA+/HSUPA/HSDPA/UMTS 2100/1900/900/850 MHz
2G: GSM/GPRS/EDGE 1900/1800/900/850 MHz
The TS bought Huawei E372 and we sent him a Huawei E372. As indicated operator logo varies and we sent whatever is available according to our stock availability. We did send the TS Huawei and not by any other manufacturer. It is made by the same manufacturer with the same functionality.
SmartTone is just another network provider like Maxis, Celcom, Vodafone, Singtel and so on.
We assure all the units being sold by us are original / authentic and moreover we have given the TS Huawei's contact details to verify whether the product is original or not. Assumptions won't solve any problem.
Finally, the manufacturer is the same (Huawei), the model (E372) is the same but the operator logo differs as per indicated by us.
No foul play here on our side but lack of observation by the TS. Therefore we are scamming here but just making things straight and easy.
Honestly, to be frank, we've been going back and forth with you (TS) and clearly do not seem to understand simple English of "*Operator logo may vary, subjected to stock availability".
To end this hideous madness, we will provide you with a full refund for the ITEM ONLY, provided that the item is in the same original new condition with its complete packaging and etc.
*Do take note, if you are planning to go ahead with the refund, the item must reach us by Tuesday, end of the day. Otherwise, consider the offer is void.
Regards
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