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Credit Cards Credit Card v18, Post/Ask general questions here, Please read post 1-3 before posting, tq

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saksoba
post May 28 2014, 08:45 PM

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I call PBB to apply for a credit card. I fill in the form, submitted, but nothing on my end (no confirmation). I sent an email this morning asking about the status, they CS said need to submit my IC and EPF statement.

I call again just now, CS said need to submit the download the form (?), IC and EPF statement. I don't know which form CS mentioned about, I just filled in the normal online form.

Lack of feedback or respond made me wonder of sending my IC and EPF statement to their email address. Just worried.

Any thought?
saksoba
post Feb 25 2015, 09:08 AM

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Hi,

I wanted to do a BT. Therefore, I applied for HSBC.
Received a call from the CS few hours later on the same day. According to her, it is pre-approved now.

Thing has changed now. I managed to clear my outstanding and I no longer need the HSBC card/ BT.

Can I cancel it and ask them not to proceed further? What is the correct process?

This post has been edited by saksoba: Feb 25 2015, 09:09 AM
saksoba
post Mar 1 2015, 01:56 AM

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QUOTE(laymank @ Feb 26 2015, 01:03 PM)
Well, it's a bit unfair to the bank and the agent who went through the trouble to get you the card you've applied for.

You can try to call in and ask them to cancel your application. However, my experience told me, once application is submitted, there is no way of cancelling it efficiently because of the various department involved and the 'silo' operations among them (RHB, in my case).
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thanks for your advice! i think i will keep it and cancel it later smile.gif

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