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Credit Cards Credit Card v18, Post/Ask general questions here, Please read post 1-3 before posting, tq

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hye
post Jan 31 2014, 10:22 AM

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Wishing all our readers here a Happy New Year ! Wishing everyone and their families Joy, Prosperity, Peace and Good Fortune. May your New Year be filled with warm blessings.

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This post has been edited by hye: Jan 31 2014, 10:23 AM
hye
post Jan 28 2015, 06:41 PM

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@aromachong

I'll appreciate it if you were to post responsibly and not to suggest something incredulous as what you have posted. As much as this is a forum for sharing ... it is not a place to suggest anything which may run foul of the law.

(The post is removed in case anyone asked)

The same remark applies to everyone here.
hye
post Jan 28 2015, 07:40 PM

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QUOTE(aromachong @ Jan 28 2015, 07:27 PM)
I am just sharing what i have experienced. I didn't even suggest anything.

As far as i concern, again, I am just sharing. I don't think it's something against the law. If so, please point out in detail !
*
That's according to your interpretation but your remark suggested an irresponsible use of credit card to our readers.
I'm not here to point out your remarks like a kid as you are an adult. If you insist on being pointed out then please find someone else who's willing to do that for you. I'm not here for that.

This post has been edited by hye: Jan 28 2015, 07:43 PM
hye
post Jan 28 2015, 08:09 PM

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@aromachong

Appreciate your reply but this is not your personal battleground for squabbling not it is mine. Your reply will be reviewed by other admins and for now ... let's allow everybody else to move on.
hye
post Feb 5 2015, 07:37 AM

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Cancelling the card doesn't mean the person can get away with free items.

Under standard T&C which the bank signs everybody up for when they apply for a credit card - Customer is liable for any transactions that occurred while the card is active. The only way it wouldn't appear if the merchant forgot to post the transaction to the bank which is unlikely. If the merchant do an audit, the shortfall will be uncovered. Shop owner will just look at the cashier/salesperson information that processed the transaction and "cover" the shortfall. To note "cover" means compensate/pay/replace, etc - they all carry the same meaning.

Note : Merchant still able to post the transaction to the bank and not necessarily on the same day. There's more to this but I would not disclose details as being Malaysians, this info has a high potential (and almost certainly) to be abused.

It is basically one person loss vs another person's gain and this error in this example costs thousands.
That's why I strongly discourage such irresponsible posts. Often I don't allow such posts because they are 99.999% subjected to abuse by a typical minded Malaysian mindset that finds ways to circumnavigate the system and justify it via their so-called logical interpretation that is relevant to them. Yes ... it is not wrong within the framework as the offense has yet to be discovered (perhaps only in Malaysia and to those with typical Malaysian style thinking but I would like to believe there are Malaysians with highly civilized and mature thinking that exists) but the ethical breach are universal and applies all over. Please do not forget the poor chap who has to pay thousands to cover the shortfall.

Perhaps the beneficiary has no guilt while wearing that jewelery around while another suffer financially at his/her mistake. There's no borders in such situation ... whether you are young, old, rich (even so for filthy rich) or poor what's morally wrong remains morally wrong.


P/S Sorry folks for my long absence presence in the forum. Stayed in the background monitoring threads and probably it is a good time to come back active. The regulars here would remember my style and yes ... I still remember you guys icon_rolleyes.gif

This post has been edited by hye: Feb 5 2015, 07:57 AM
hye
post Feb 5 2015, 09:47 AM

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QUOTE(aromachong @ Feb 5 2015, 09:06 AM)
I agree with you morally it's wrong. 

If the merchant didn't post transaction to bank within 7 working days(if i'm not mistaken for the law), then the transaction will be roll back. Thus it's not the bank fault anymore. Merchant need to bear for the loss. Bank unlikely won't make any mistake in charging transaction to ones credit card.

Again, merchant need to bear with the loss when the audit begins. Morally it's wrong again (one person loss VS another person's gain), but again, who doesn't want free lunch in this world?
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I would reiterate my earlier note. What you are saying is purely your understanding and interpretation of the situation. Please keep it to your own for the benefit of the masses. What is morally acceptable to you (or to a person) does not mean it is universally acceptable for all. I wish to approach the subject objectively rather than subjectively. Morality is subjective person to person and evidence, history, T&C are non questionable.

What if you were at the end of the stick and you couldn't afford to repay the shortfall ? What would your feelings and thoughts be ?
It is another case if you can afford it but it does not negate the question of morality even though one can "pay" themselves out of a mistake.

There's no harm on the side of the receiver coz he/she already enjoys the free lunch but is it really free ? There's no such thing as free lunch in the world ... all it means is just somebody else is paying for it.

The way I see it this situation opens a scenario where one benefits at the expense of others ... it can be avoided but intentionally / instigate to act otherwise.
I prefer not to continue this non productive discussion in this section of the forum and hopefully this is the end of it for now.

hye
post Feb 6 2015, 01:16 AM

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We detected a forum member attempting to indirectly solicit commercial interest via Link referral in this forum. Not to mention, the horrible English that was used in the posts.

I'd like to mention that we have a no nonsense attitude towards this (as outlined in our T&C) and such posts will be dealt with swiftly without notice. MODs here have no obligations nor obligated to answer questions regarding the post removal and/nor we will entertain any requests related to the post.
hye
post Feb 8 2015, 12:03 AM

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QUOTE(Human Nature @ Feb 7 2015, 11:32 PM)
Bank Negara always respond to my emails within 1 week. Re-send.

State the date and time, and if you know the CS name. The bank has the recordings.

In future, make sure you use black and white for card cancellation matters.
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Agreed.
Most folks here take the easy way to cancel a card which is to just call in. I still prefer the B&W old fashion style. No way can the bank dispute it.
Had @h3nry87 sent the cancellation via mail - B&W, the letter is still there despite whatever the CS says.

Now when writing to B&N, please be explicit on your case. For example,
1. Time of call.
2. What was spoken and what was agree
3. Who called you up, etc.

Banks are supposed to have a recording of your conversation. You can ask for that but to note, @h3nry87 is still at a disadvantage as the physical evidence lies with the bank and @h3nry87 has close to nothing. All @h3nry87 has is just words and that is a good as nothing and useless.

@h3nry87 don't expect BNM to reply to you immediately as you are not their only complaint in the entire country. Also, without evidence do you have a case.
Still ... try what both myself and Human Nature suggested.

Next time (and to our readers as well)
1. B&W is everything. Verbal talk is as good as nothing. It is all about physical evidence.
2. If you want to cancel, write in. Caution if cancel via call-in.
3. If bank counter request and you really want to cancel ... Just cancel and don't give in to their temptation and give in.

I'd say ...@h3nry87 you should have just cancel the card and not to lured in by whatever the bank says. It's partly your fault for not being firm.

hye
post Feb 10 2015, 12:08 AM

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QUOTE(rae0724 @ Feb 9 2015, 08:47 AM)
okay.. will go that way...~~ xD
coz yesterday got two people from citibank and maybank try to sell their credit card
first is citibank.. i felt i m a bit stupid~~ the person oso didnt explain much.. then i sign dy @@
then he just simply explain this and that
but then i ask him to hold first.. dun submit first due to some personal reason @@
then he said will call me after CNY see whether can submit or not
later i go to ground floor.. people from maybank intro me their card oso..
feel much better.. explain better then just let me sign..
not sure whether i can cancel the submission of citibank credit card or not?
he got all my info and sign dy TT
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Hi

Just to add what bro @Human Nature said

Don't apply just for fun / without thinking / pity the sales person / help the sales person / want gift
All banks sales person have a target (and sometimes daily target) that they need to achieve. Banks once they approve your card application (which is another competition game) will charge you the GST.

Too many times this forum is being used as a "rescue tool" because don't want to pay GST coz haven't use card yet and a million other reasons. I'm deeply irritated and irked by such attitude because this forum is being abused for selfish and childish reasons by readers whom I felt are not ready to carry responsibilities in the real world.

I'd like to advise readers to think carefully and maturely when applying a credit card and don't behave immaturely / irresponsibly.

This post has been edited by hye: Feb 10 2015, 12:09 AM
hye
post Feb 13 2015, 03:42 PM

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QUOTE(sevendogz @ Feb 12 2015, 01:18 PM)
I know all credit card can be used overseas but there are some better card for better values such as better cash back, better insurance better service, better miles, better conversion etc
If you know what I mean...
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Yes .. I know what you mean.
Earn those cards. The senior folks and including myself started from just a basic card to where we are now. Back then the qualifier for Gold and let alone Platinum were extremely high. Times have changed but it doesn't mean you can just get a certain type of card if you don't qualify for it.

Those premium cards expect you to spend. For example MBB VI requires you to spend RM50K a year to get a AF waiver which is RM800 per year. Waiver req is non negotiable. I'm not belittling you but your income is RM62K per year. Can you afford to spend 80% of your income just so that you get a better credit card ?

It wouldn't be practical but it's your money after all. Go ahead if it makes you happy but I would strongly suggest against such an idea.

I reiterate ... earn those cards and this is not a place to suggest or ask for backdoor irresponsible stuff.

(I'm waiting for my fan club to come in and say I got no right to advise against it. It's my right to suggest a responsible answer.)

This post has been edited by hye: Feb 13 2015, 03:56 PM
hye
post Feb 15 2015, 04:45 AM

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QUOTE(Gen-X @ Feb 14 2015, 01:40 PM)
You are my sifu who taught me about airmiles and I'm your No.1 fan  biggrin.gif
Your post are facts and one can learn from them if they practice critical reading.
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Thank you @Gen-X. BTW, it's great to have you around contributing to this forum.
For all that matters .... who knows all the hate I get could turn into love ? Hahahaha ..... smile.gif

Many here would actually be wow'ed by the many credit card (I think all banks offer them) travel insurance. Like the many senior folks that have mentioned this before - read the fine print.

Let's view an actual example : Maybank Signature Credit Cards - Card can be considered an almost premium or above average level card.

From their website which illustrate their product info page
Travel Insurance Coverage Up to RM2 million Travel Insurance Coverage when the cardmembers charge their travel ticket in FULL to their Maybankard Visa Signature.

Travel coverage
- Travel Personal Accident Insurance - up to RM2 million
- Missed Flight Connection (after 12 hours) - RM1,000
- Luggage Delay (after 12 hours) - RM1,000
- Lost Luggage (after 48 hours) - RM3,000

In the event of claims for luggage delay or loss, your purchase of essential clothing and requisites must be charged to your Maybankard Visa Signature. Cash or usage of other cards will result in non- payment of claims.


The fine print (It can be accessed publicly ... so anyone with an eye for detail can look this up if they bothered to do so)
"The Company agrees that if, during a covered trip which has been paid for by the Cardholder, the Insured Person shall sustain accidental bodily injury caused by violent external and visible means which solely and independently of any other cause shall within twelve calendar months result in death or disablement, the Company will pay to the Insured Person or his/her legal representative the benefits stated in the Schedule." and "If, while on a covered trip, an Insured Person incurs Medical Expenses as the direct result of him or her sustaining Accidental Bodily
Injury the Company will indemnify the Insured in respect of such expenses up to the specified sum insured.
- simple translation, if you sustained simple injuries or got sick, this free insurance does not pay you at all. You need to either sustain permanent disablement, serious bodily injuries or .... gone from this world for anyone to collect compensation.

"If the Insured Person's accompanied checked-in luggage is not delivered to him or her within 12 hours of the Insured Person's arrival at the scheduled destination point of his or her flight, the Company will indemnify the Insured for the Maybank Visa Signature charges incurred at such scheduled destination in respect of the emergency purchase of essential clothing and requisites up to the limit expressed ..." and "If the Insured Person's accompanied checked
- in luggage is not delivered to him or her within 48 hours of the Insured Person's arrival at the scheduled destination point of his or her flight, such luggage will be assumed to be permanently lost and the Company will indemnify the Insured for the Maybank Visa Signature charges within 96 hours of his or her arrival at such scheduled destination in respect of the emergency purchase of essential clothing and requisites up to the limit expressed in
- seriously you can survive without your clothes and essentials for more than a few hours once they are known to be delayed/lost ?


In short, For those serious travelers who are looking for some form of decent traveling coverage then you should just ignore the free credit card travel insurance and just buy your own. This is what the free lunches will actually get you. Hey ... nothing is wrong in getting the free lunches but on the other hand this is whart you will get, don't complain coz it's free. The above example are just one of the many examples around and it shouldn't differ much. If anyone could find a credit card that offer superb travel insurance coverage beating the paid insurance, please let us know.

For me .. this is what I would be looking at for travel insurance
1. Medical coverage - what does it cover and how much ? Remember medical cost overseas are not like in Malaysia and I'm sure you don't want to go to some cheap clinic overseas which may bring you more trouble than cure.
2. Lost / delayed luggage - how many hours before you can claim and how much?
3. Delayed/cancelled flights - what's the coverage ? Special view on compensation for emergency accommodation and food. They may just offer you RM200 per day for accommodation and remember you are overseas. What sort of accommodation can you get for just RM200? (Example)

Shop around (I do have personal experience on buying travel insurance thus I talk from my own personal experience) and you will find that the real travel insurance are inexpensive and can provide what you need. Don't buy the insurance directly from the airlines if you want value.

This post has been edited by hye: Feb 15 2015, 05:07 AM
hye
post Feb 15 2015, 01:24 PM

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QUOTE(Bonescythe @ Feb 15 2015, 11:35 AM)
I just got a Hong leong bank card.

I found out that i am.not able to pay my utlities bill using credit card (tnb and syabas) using my online ebanking platform..

is the other having the same issue or just me ??
*
Not every utilities accept credit card payment via each bank's respective eBanking platform.
Read the fine print in your ebanking system and your respective utility bills - there's an indication to where and when credit card payment is accepted.
hye
post Feb 28 2015, 09:26 AM

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- Correction to earlier post -

In case this have not been shared before.
It is possible to arrange payment automatically for MBB Acct -> MBB Cards. This is done via eSI instructions in M2U.
eSI is a bit hidden in M2U (I kept on forgetting where it is) - to access it

- Select your banking account in M2U under Accounts & Banking.
- Standing Instructions will appear in the left section. (Only here)
- Add various eSI according to your needs.

To note that the eSI system will ask for a value that you wish to transfer on a regular basis/according to the period that you desire. Several options available - ranging from minimum, half and full payments for both statement and outstanding balance.

This is helpful for folks who want to arrange payment automatically to their credit card every month.

This post has been edited by hye: Feb 28 2015, 05:43 PM
hye
post Mar 1 2015, 01:37 PM

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QUOTE(kart @ Mar 1 2015, 06:15 AM)
I am not sure whether the following information (for eSI for fund transfer) is also applicable for eSI for payment to credit card from other banks.

Maybank CS told me that for eSI for fund transfer, RM 2.00 will be charged for standing instruction, and another RM 0.10 will be charged for Interbank Fund GIRO Transfer (IBG). The actual total fee is RM 2.10.

As I recall correctly, for recurring automated future transfer, CIMB Clicks and Hong Leong Connect only change RM 0.10, as such transactions are treated as future IBG. If this information is correct, the fee charged by Maybank is a bit steep.

Any advice given by experts here is appreciated.  smile.gif
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Many years ago, all banks have SI facilities which is more costly than IBG. Now it is a scheduled IBG.

I'm using it myself, so I can confirm it is only RM0.10. Basically they have realigned their system in line with other eBanking facilities that only charges RM0.10.


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