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Credit Cards Credit Card v18, Post/Ask general questions here, Please read post 1-3 before posting, tq

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Davidtcf
post Oct 15 2015, 08:57 AM

To the moon!!
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Senior Member
3,520 posts

Joined: Jan 2003


i feel that Aeon credit card service call centre really sucks. Gives wrong info:

1. i asked them when statement out, this Malay girl cincai gimme info say 10th... wait till now also not out.. checked with bro in law he say 1 mth after card activation which is suppose to be 15th.

2. i asked them how to view unbilled amount.. she (another girl) say first time use is like that system weakness.. need to pay bill once first only can see unbilled amount (that also after she asked her supervisor!!). Found out later it's my fault need to click on those words on the right side, highlight and click on it only can see my unbilled amount mad.gif so whatever she said earlier were all bullshit nonsense.

And last Saturday i called no one picked up, phone keep ringing.. ? what if my card hilang/fraud one day and these baggers not doing their job? die la like that.

anyone got same experience? should i cancel my card? really getting frus d... don't feel the rewards are worth it, no matter how good they are, with this sort of unacceptable service. vmad.gif This is a credit card... if Astro helpdesk like that still ok coz can wait for a few days to resolve no issue.. but card is totally different!

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