Hello guys.
I am having trouble here.
Since yesterday, my PS4 (MY version) couldn't connected to ANY online game server i.e Titanfall, MGO3, Paladins, Battlefield 1, Overwatch etc. The screen displayed "Cannot connect to the server. Network features for this application cannot be used until the system connects to the server (NP-34924-2) "
My Malaysia PS+ account due is on November 2018 next year. So it got nothing to do with the validity of my PS+ account.
However, my PS4 still can log on and entering PSN shop just fine including browsing internet, Netflix and YouTube video streaming.
At first, I tried to enter the PSN party and manage to joined one of the party but the voice chat for other friends were muted as it says "diferrent NAT" (mine was NAT2). However after several tries, the voice chat was available and I manage to chat with other friends (who I assume is using Malaysia account as well). I tried asking them whether their online gaming having trouble same as mine, but they said their online gaming are doing fine.
So, I thought it must be something to do with my PSN account. Hence, I tried to logged in to my brother's account who also had a PS+ which is still active, but still the same problem occurred. Therefore, I think the problem got nothing to do with PSN account.
After that, I thought it must be the problem with the router or moderm. As advise by one of my PS online friends, I restarted the moderm after 2-3 minutes shutting it down. But still, the screen still displayed the above statement.
This morning before going to work, I have resetted my PS4 to factory setting (full reset) and after I got back from work, I will try to connect to the online gaming again. But what if the problem still arise?
Damn, does this problem related to my PS4 hardware? Should I sent it to the shop or service center to look into this matter? Or should I filed a report to Sony PlayStation Malaysia?
Has anyone had the experience as mine? What is your solution and advise?
Thnxxx guys