I think the 1U staff may be misinformed. The buy 10 get 1 free is still posted in the website.
https://card.sbux.com.my/index.php?module=content&page=faq
"What are the benefits of using a Starbucks Card?
The Starbucks Card offers you greater convenience when making your purchases. With the ease of one quick swipe, you can use it to purchase anything from your favorite beverage to the latest Starbucks merchandise.

Besides the ease of convenience, you will get to enjoy the following benefits:
A complimentary Grande size handcrafted beverage of choice when you purchase 10 handcrafted beverages (EXCEPT bottled beverages)"

There's still the buy 10 get 1 free if you buy with card.

That was just for promotion for limited time only.

It will count as 1 drink purchase.

Same here. For some reason the tracker isn't being updated. I called CS on this and they managed to manually update it.

If I buy just one drink the tracker gets updated, but having problems when using the buy one get one free deal. That's when I needed to call the CS.
The other time, it was when I bought some of the new food items and it wouldn't update at all. CS said for some reason the new menu items didn't automatically update the tracker.

Are you referring to the free Tiramisu Frap? Yes, it works if you reload with other cards.

I think the system wasn't setup to distinguish the type of cards you reload. I'm using a normal card but the tracker recognized the reload and credited that frap.

Each drink you buy will count as 2.

I think Tall size can. but not the single espresso shot.

Any of their drinks can be ordered "kurang manis"-means they will use less syrup. Of course the taste then won't be the same. But at least, it cuts down on the sugar.

Would like to try this, "liquid cocaine"
http://hackthemenu.com/starbucks/secret-menu/liquid-cocaine/

Don't know if the stores here can do those drinks. That website probably referring to US stores.
Anyways, most of those drinks are about using the different flavoured syrup shots.

It'll still be there until the expiration. Tracker numbers is not going up if you check it.

What time of drink do you get? Would they add extra shots of espresso or just fill up with water or milk?

I think it's their tracking system that's not equipped to differentiate between new and old card.

Yes, it didn't appear on my app too. But the 2 drinks confirmed at the register.

Yeah. It was good while it lasted

The promo tracker can only be seen if you've bought at least one of the promo drink.

If you didn't buy the promo drink yet the tracker won't show up.

Not liking the non-promo tracker. Initially the count was for 10 drinks to get 1 star. Then sometimes like today, it would say get 5 drinks for 1 star.
How can they just change the number of counts as they wish?
The problem is they do not update the number of stars to reflect the new count. Will have to call them to set this straight.

This post has been edited by -speedz-: Dec 5 2014, 05:25 PM