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Credit Cards Standard Chartered Bank Credit Cards V3, Let's talk about SCB's credit card here

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wgpictures
post Oct 23 2013, 08:14 AM

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Junior Member
168 posts

Joined: Jul 2010
Do not go for Stanchart card. After sales customer service is horrible. I was conned to believe I can get a smart tag. They then call me up later to tell me that stock has finished. They will compensate with RM120 rebate. Then I find it funny it isn't there. They say you're not entitled cause activate card later than one month. I say your sales person did not tell me any of this. Operator Lukman tells me, if my sales ppl need to tell you all the terms and conditions he will be very busy. I was so pissed. I post up something in lowyat, I think Stanchart requested it to be removed. Don't want people to know. I post up the link at their website to forum complain for ppl to see, they remove that as well. I am going to continue to update this forum here for the benefit of all to see if you should sign up for Stanchart card or not. Sales girl was Lim Si and her manager is Ivan Soo from PJ state branch. She kept pushing me to sign up say her boss is chasing her for the target. After almost a month, I give in and help her. Now they don't care to help.
wgpictures
post Oct 23 2013, 08:15 AM

Getting Started
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Junior Member
168 posts

Joined: Jul 2010
Anyone who has a complain, write it out in details here kaw kaw. I will direct all their top officers to come see this forum, even people their head office. Lodging complain to their branch is useless. They will not bother, using the, the longer I drag, the more people will forget tactic.
wgpictures
post Oct 23 2013, 08:39 AM

Getting Started
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Junior Member
168 posts

Joined: Jul 2010
Dear all, please write up your complain here. I am going all the way to their HQ. Let me know your valid complain and I will submit it alltogether, if you haven't gotten respond from your respective sales person. Please state the sales person name in specific. Lets unite for Malaysia customer service improvement and say NO to bullshit promises.
wgpictures
post Oct 30 2013, 10:20 AM

Getting Started
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Junior Member
168 posts

Joined: Jul 2010
They finally replied, cause I complained all the way to UK. Respond was good so far, but I have yet to see results. I do hear lots of promises. I will update forum on whether they keep their promises or not.

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