My card's gonna be due next month. I'm thinking to cancel it since I don't use it much and I have two supps under my principal, so I'm worried I'll be charged a lot more.

May I ask when is the best time to call and cancel? Do they normally offer waiver and give you anything if you choose to keep it? Thanks!

Thanks, Ronnie. I'll let you know if I get anything from them.

Honestly, I wonder if anyone keeps this card after getting the initial cashbacks for dining/retail offers.
Sometimes, I do see that SCB card gives you additional % during makan and shopping.

I called the CS and they waived the service fee for me first before canceling the card at a later time. I didn't get any retention or other perks to keep the card. How did you guys manage to get the offers
Anyway, I still have balance left to spend in the card and the CS told me to call back in Feb to cancel the card then (as of now she'll just waive service fee).

I'm gonna cancel this card of mine. I find it useless for most occasion. Those once in a while promotion of 10% cash back has many T&Cs and not guaranteed, so I don't see the point of having an extra crappy card.