Lowyat.NET -> Finance, Business and Investment House -> Credit Cards, Debit Cards, Prepaid Cards and Loyalty CardsCredit Cards Standard Chartered Bank Credit Cards V3, Let's talk about SCB's credit card here
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 Jan 24 2014, 04:13 PM
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#1
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Senior Member
2,008 posts Joined: Dec 2006  
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I got my voucher but only rm100..while i am supposed to get rm200 voucher...called SC and lodged a complain yesterday..they said will call me within 24 hours but until din receive any call..
btw, my voucher was delivered through GDEX... |
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Jan 29 2014, 09:26 AM
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#2
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Senior Member
2,008 posts Joined: Dec 2006
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Just got a call from SCB, they said that the amount i spent was less from 20th September to 20th November only 4K++ but i made a huge one huge transaction 5K on 10th September. I thought the promotion period is from 5th September to 5th November. Argue with them also no point. Bye Bye SCB. Make up my mind to cancel the CC.
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Feb 24 2014, 02:16 PM
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#3
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Senior Member
2,008 posts Joined: Dec 2006
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Abit pissed off with this bank...call to cancel my card on 12/2/2014 and card now still active after online checking...they promised that the card cancellation team will call within 5-7 days, but no call whatsoever...
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Feb 26 2014, 02:05 PM
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#4
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Senior Member
2,008 posts Joined: Dec 2006
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QUOTE(ronnie @ Feb 26 2014, 01:38 PM) That's the plan: ask for RM50 offset + RM50~100 free cash per card:) I am still waiting for call from Price Solution. Maybe i will ask them to offer me GST waiver RM50 + RM100 cashback. After spend the cash, cancel the card..   |
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Feb 26 2014, 02:44 PM
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#5
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Senior Member
2,008 posts Joined: Dec 2006
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If we dont sign the black and white paper, we can just ignore the T&C rite?
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Feb 26 2014, 03:43 PM
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#6
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Senior Member
2,008 posts Joined: Dec 2006
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QUOTE(ronnie @ Feb 26 2014, 03:37 PM) What do you think ? They will just reverse the charge and you will owe RM50 or RMxx Hmm...so, in this case just keep for 6 months and not spend anything... |
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Mar 3 2014, 11:38 AM
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#7
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Senior Member
2,008 posts Joined: Dec 2006
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QUOTE(victorywp @ Mar 3 2014, 10:05 AM) yes, i did. but their card retention team doesn't even call me back until now!!! Same goes to me...tired of waiting for 3 weeks ++...   |
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Mar 5 2014, 03:23 PM
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#8
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Senior Member
2,008 posts Joined: Dec 2006
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QUOTE(victorywp @ Mar 4 2014, 10:53 PM) managed to get a human to talk to finally... i am still waiting for card retention to call...already 3 weeks since i last cancelled but still no call until now...sigh...they said that my cancellation is still in progress! i said that has been more than 5-7 working days as promised earlier! they said that the retention team is calling back based on first-in-first-out basis. i said that means there are so many users cancelling stanchart cc recently??!! and i hung up!!! |
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Mar 13 2014, 10:30 AM
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#9
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Senior Member
2,008 posts Joined: Dec 2006
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Updates: Entering into 4th week, but still no call from card retention team..getting restless...call their customer service also point, as they said still need to wait for card retention team to call...
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Mar 17 2014, 01:24 AM
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#10
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Senior Member
2,008 posts Joined: Dec 2006
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Updates: I still din receive call from card retention team. However, when i check online banking for my card, it already been cancelled. Wow, not even a call or SMS from them...could be mass termination by lot of card holders...
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Mar 28 2014, 10:58 AM
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#11
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Senior Member
2,008 posts Joined: Dec 2006
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QUOTE(Devil4life @ Mar 28 2014, 10:16 AM) Called to cancel my card on Wednesday, received call from Price Solution just now. Quite fast I would say considering it was told 5 working days. Good for you...it took me a month to get the cancellation notice and it is only through SMS..no calls from Price Solutions whatsoever...He (Sam) ask for reason on the cancelling, I mention GST coming soon (annual month). He says can waived all GST and annual fees. I further ask any promotion if I retain, 1% Balance Transfer for 6 months (quite low but didn't take up the offer as it's not 0%). Since not so attractive, I proceeded to ask for cancellation. He states why la blah blah blah, I mention Std Cht always got promo for new card so if I cancel now then reapply I would get better deals (through Groupon etc). Then only he agreed to give additional RM50 to each main card (I have 2). So in total I got additional RM100 to spent  so advice is : stand your ground and try to nego  Btw, did he mentioned to you, in order to receive the CB and fee waiver, u need to retain the card for how long? |
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