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Credit Cards Maybankard 2 Gold & Platinum Cards V8, Pls read post 1-3 & use Search Topic 1st

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kenlui
post Nov 9 2013, 06:32 PM

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For the past month I didn't get any SMS alert for all my transactions. Initially thought something wrong with telco but today after pumping petrol with supp card still no sms I called the CS.

He reset my phone number and I got a SMS stating that the MSOS phone number has been changed from no A to no B. Weird thing is I have never given any other number except no B. And no A is not even my phone number.
kenlui
post Nov 10 2013, 08:36 PM

Look at all my stars!!
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QUOTE(ronnie @ Nov 10 2013, 01:58 AM)
Could it be typo between number A and B ?
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Nope. The numbers are totally unrelated. Don't think it's a typo.

QUOTE(dlyc5033 @ Nov 10 2013, 02:06 PM)
Just called CS. They had confirmed that MBB SMS systems is having a problem. This is my 3rd time complaining to them that I no longer receive SMS alert.

Anyone here facing the same issue?
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Have been facing this issue since last month. Multiple transactions. Initially thought it was my telco problem but when I faced the same prob yday I knew it can't be the telco problem anymore.

QUOTE(joshuatly @ Nov 10 2013, 07:56 PM)
I filed a report yesterday too, had been weeks/months since i get the last sms notification.
Any chance it affect umobile users only?
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Nah, I'm with celcom. Facing the same issue.

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