maybank doesnt own the sms gateway. they (and other service providers) uses 3rd party sms gateway to send out the sms to their own respective customers (in this case, Maybank's customers).

one possible reason need to inform MBB when we change telco is maybe because MBB uses different system for different telco (or group of telcos) by the prefix number? reason: outgoing SMS rate is different.

well, this is defeating the MNP's purpose whereby it's suppose to be transparent on which telco you are actually using.

good to know!

thank goodness got my Unifi bill today! quickly pay via M2U-AMEX to get the 5% CB

final day of 2013 to get CB yo!

p/s: Suggestion when paying Unifi bills, or any other bills... since final 5% CB amount is rounddown by 2 decimals, better to pay the bills with round numbers (e.g. RM149, RM150, RM151, etc) instead of the actual amount stated in the bills (e.g. RM149.10, RM150.20, etc). This way, you get max CB amount without losing any teeny weeny cents due to rounddown calculation.

my statement date is 21st. since CB is by calendar month, it'll be in next month's statement but will be shown in M2U transaction records anyway

yep, always manually on weekend. Unifi autopay gives you RM2 rebate (if i'm not mistaken), but Amex got 5% CB is translates to about RM7.xx (unifi VIP5 @ RM149) which is awesome not yet include the 5X TP with Amex lehhh

Unifi bill for the past 3 months were generated around 28th (earlier this year was around 25th-26th). i guess with the increasing customers, their bill generation takes longer now.

so i'll always pay on the weekend when the bill comes (or, just pay the standard RM149 regardless of getting bill statement or not) cuz it'll be offset anyway and you have to pay the bill sooner or later.

This post has been edited by cybpsych: Dec 29 2013, 12:43 PM

Just to reconfirm : I got my Quit Rent bill today. I can pay via M2U using AMEX.

Pertaining to cash back:

1) I still can earn 5% CB if I pay during weekend?
2) TP will be 2X, since this payment is to government?

Much thanks.

Thanks!

happened to me 1 time. as long as you reported it immediately, should be fine.

the fraud transaction is actually in floating status, so not yet charged to your card. so maybank can flag it as fraud and block it from going through.

they'll cancel your amex card and replace with another card. just wait for a new card and you're good to go.

dont wait for few days only report it, cuz once the fraud transaction goes thru, you'll have to fill up the dispute form to reverse the charge (tedious and takes time).


p/s: Call CS up and set the SMS notification to RM1 threshold. set it for all your MBB cards. this way, any cc transactions RM1 and above will be sent an SMS to your mobile (a very good tool to monitor your cc activities, legal or illegal! )

so far checked not yet. for the past few months, i noticed the display only updated around 3rd-4th.

jsut tried M2U to pay the quit rent (cukai hasil tanah) and charge to AMEX.

got a Reject code [0003] Account is not authorised.

any idea what's the issue?



*Update: ok, talked thru MBB Customer Service. The payee (Pejabat Pengarah Tanah & Galian Selangor) in M2U does not accept any payment by any credit cards. Payment via CASA is accepted (just confirmed pay thru via Savings Accounts in M2U).

The AMEX option from the payment list is a bug/misleading from M2U.



This post has been edited by cybpsych: Jan 4 2014, 10:40 PM

MBB CS confirmed the payee does not accept payment via credit cards *facepalm*

true that! well, gotta wait next year to try

interesting. probably it's MBB-specific limitation. oh well ....

is the eStatement feature in M2U working?

i get this error msg:

slightly offtopic, there were 2 cases whereby both TNB and SYABAS wrongly charged me (somewhere somehow their system didnt capture my previous payment via counter; they assume i still owe them!).

now, i'm not paying these payees via M2U/online/autopay cuz i want hardcopy bills for immediate dispute with them later.

p/s: i'm slightly from older generation too

find REWARDS

Maybank launches cardless withdrawal service via ATMs

http://www.maybank2u.com.my/en/personal/mo...withdrawal.page

interesting send money to someone, and ask him/her "go take themself"

oh, i do know the M2U receipts.

i was referring to the itemised bill statement itself; i'd prefer to know what/how much were they charging me and records of my previous payments.

thanks!

even if maybank use landline, it could be a hotline number, so cannot be sure if it's truly from bank or someone else.

if i get these type of calls, i'd tell them, if i'm interested i'll walk-in to branches to do it. i never ever trust any type of calls asking for transaction confirmation (be it bt, cc application, etc)

you'll never know who's over the other line

yalor, wasted oredy for your Guardian purchases on 7 Jan

at least you'll get 5X TP using AMEX lor

correcto!

statement dates (aka bill cycles) is where they split the bill/statement generation into staggered period.

considering the amount of CC customers for MBB, it's not feasible for them to generate ALL the bills on 1 single day itself (which will span across days just to finish!).

so, they split it into different dates. this will reduces the system resources when generating the statements; and also allow ample time to deliver the physical statement to your doorstep (i still remember when i got the physical statement few days before the payment due date! )

no SMS notification. Just email.

here are the steps to get the email statement delivery settings.

Click Bills & Statements in M2U


Click Email Statement Delivery


Choose the options for password (PDF statement is locked by this password) and available accounts to generate the eStatements. For me, I choose ALL my maybank accounts/cards


p/s: Somehow, i have not gotten any eStatements for my Savings Account since October 2013 until now. Weird

This post has been edited by cybpsych: Jan 16 2014, 02:08 PM