Welcome Guest ( Log In | Register )

Bump Topic Topic Closed RSS Feed

Outline · [ Standard ] · Linear+

Unifi Official TM UniFi High Speed Broadband Thread V18, ( -_・) ︻デ═一▸ Maxis & Time

views
     
GHOSTVIC
post May 8 2014, 03:10 AM

Casual
***
Junior Member
369 posts

Joined: Nov 2010
Hi friends need you guys feedback...

ok just today I thought of having broadband connection and again after 5 years internetless at home. Once I hav consulted with roadside unifi promoter when he checked my address he said mine is commercial area shop lot and falls under business package category so I just drop the interest. ..

then after so long again I simply checked in kepong tmpoint explained my situation and got the same feedback. Since mine is shoplot where my address directly says shophouse so only can subscribe biZpackage. No way to get residential.

Then today I went to titiwangsa tmpoint brought all my water bill electric bills my 2009 telekom bill to show the evidence. For you guys info mine is 1 story shoplot where ground floor used for business and 1st floor is rent by us. Both ground and 1st floor has individual separate water and electricity meters. So ground floor kadar is higher for both water and electric compare 1st floor which is residential rates... even my old telekom bill at 1st floor charged in residential rate. Even my astro bills for 1st floor is residential rate.

so I explained all this to titiwangsa tmpoint officer and they reluctant to listen my logics. Keep saying the address in system shows shoplot and its commercial and only can subscribe bizpackage. Its so ridiculous imagine ground floor diff user and 1st floor diff user dont tell... he asking me back how if ground floor biz owner's workers staying upstairs ? So he said unifi management is diff than syabas and tnb...

as long address shows commercial area only biz package provided.. it looks damn stupid.. the price way expensive for example 10mbps.. biz package is rm289 with no iptv.. residential is 199 with iptv... dont expect a resident with no business background rent 1st floor only option for unifi is biz package.. its utterly stupid arrangement...

TM UNIFI fixed it and gaining money on this.. they should set separately ground floor for bizpackage and 1st floor for residents... like syabas tnb and astro..... and the officer can say there are thousand cases like mine where staying at shoplots not able to get residential UNIFI package due to this stupid law...

then later after tht incident I straight went to klcc MAXIS to enquire about maxis home fiber optic.. surprisingly when they check my address they said I can fix residential package 10mbps rm148... then I told them about UNIFI sick law he was laughing said even business user allowed to hav maxis residential package.. they dont hav the restrictions. .

I asked about astro 10mbs with astro iptv.. he informed better take iptv with 20mbps to avoid lagging issues in 10mbps iptv..
what about p2p downloading is it allowed in maxis fiber connection ? Torrents ?

What I dont understand is if maxis sharing TM fiber backbone where fiber cable lay out by TM Technician and internal setup by MAXIS technician.. so in what condition their speed or performance differentiated apart from the package given like with and without iptv.. for 10mbps residential unifi is 199 with additional iptv channel.. maxis is 148..
if backbone is TM.. fix maxis having connection issue than unifi most likely will have same shit right ?
if backbone is TM.. their infra but maxis can offer residential package where unifi only bizpackage for my address. ..

What the heck...
GHOSTVIC
post May 10 2014, 01:30 PM

Casual
***
Junior Member
369 posts

Joined: Nov 2010
hi bro, already walk in to TMPOINTS and explained clearly still they stubborn. What difference does it going to make escalating via call. No idea how to proceed. Their arrangement Seriously nonsense


QUOTE(Xefron @ May 10 2014, 07:32 AM)
it just a business rules,not a technical limitation,TM can provide you with a VIP packages if your address is not fall into Business area.The only problem now that your first floor address is fall into Business area in their address inventory system.

Anyway u can try ur luck,just call TM UniFi centre,and explain to them that your address should fall into residential instead of business area because your old TM bill is charge under residential rate.Who knows maybe their can change the entry from business to residential and you can proceed to subscribe to VIP package.
yes,they will check your credit history.
*

Topic ClosedOptions
 

Change to:
| Lo-Fi Version
0.0355sec    0.78    7 queries    GZIP Disabled
Time is now: 9th December 2025 - 01:20 PM