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Unifi Official TM UniFi High Speed Broadband Thread V18, ( -_・) ︻デ═一▸ Maxis & Time

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jolmy
post Nov 15 2013, 12:33 PM

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QUOTE(wan1912 @ Nov 15 2013, 10:53 AM)
hai everyone, just receive a call from TM in regards of a new promotion..

currently using vip5,

1.they offer me a tv megapack at rm50 + increase internet speed to 10mps (total would be paying rm149 vip5 + rm50megapack)
2. then as i said not much intrested with the TV, he say another offer is i jump ship to vip 10 with price of only rm179.

**downside, renew back contract from zero to 2 year

anyone else got this kind of offer? legit?
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Looks like this is the new promo. Previously there is upgrade to a higher package with RM30 discount, so in your case should be RM169.
Tomtom.
post Nov 15 2013, 12:39 PM

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is it normal if i got high ping when playing online game? Eg : Dota 2 , CS GO. latency 90-110


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abec
post Nov 15 2013, 12:42 PM

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QUOTE(Tomtom. @ Nov 15 2013, 12:39 PM)
is it normal if i got high ping when playing online game? Eg : Dota 2 , CS GO. latency 90-110
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normal tongue.gif
Tomtom.
post Nov 15 2013, 12:44 PM

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QUOTE(abec @ Nov 15 2013, 12:42 PM)
normal  tongue.gif
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lol. i just made a report that acquire technician come over to my place and fix it out. if i chnge my wifi router, will it make any diffrences? i heard a lot of customer change their router
jolmy
post Nov 15 2013, 12:56 PM

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QUOTE(Tomtom. @ Nov 15 2013, 12:44 PM)
lol. i just made a report that acquire technician come over to my place and fix it out. if i chnge my wifi router, will it make any diffrences? i heard a lot of customer change their router
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Better to change it. There are various TP-Link & Asus routers available. The cheapest is TP-Link TL-WR841ND, I used that for 2 years & recently changed to a better model TP-Link TL-WR4300.
abec
post Nov 15 2013, 12:59 PM

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QUOTE(Tomtom. @ Nov 15 2013, 12:44 PM)
lol. i just made a report that acquire technician come over to my place and fix it out. if i chnge my wifi router, will it make any diffrences? i heard a lot of customer change their router
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yeah, better to change it.
but i did not notice any lag even though ping is 90ms in dota 2
OKLY
post Nov 15 2013, 02:31 PM

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QUOTE(abec @ Nov 15 2013, 12:59 PM)
yeah, better to change it.
but i did not notice any lag even though ping is 90ms in dota 2
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90ms is still okay although lower would be better. 90ms is equivalent to 0.09 seconds, would be really difficult to notice.
LiteSpeed
post Nov 15 2013, 04:53 PM

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i plan to get a new router to replace the unifi L7 router, how can i get the PPPoE password ? The installer never provide to me during installation ..
Alpha Wolf
post Nov 15 2013, 05:01 PM

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QUOTE(LiteSpeed @ Nov 15 2013, 04:53 PM)
i plan to get a new router to replace the unifi L7 router, how can i get the PPPoE password ? The installer never provide to me during installation ..
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Just call Unifi customer support and ask for it after account verification. It consist of a string of random case-sensitive alphanumeric characters.
jovial
post Nov 15 2013, 05:27 PM

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QUOTE(jhleo1 @ Nov 15 2013, 11:00 AM)
Renew wont help. Cancel and reapply another one.
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then they'll be a gap without internet/phone. or maybe lose my port to other ppl if full.
spacelion
post Nov 15 2013, 11:13 PM

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QUOTE(noobfc @ Nov 13 2013, 08:56 PM)
so i have to get those router-modem right?
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dont get asus rt n56u - nightmare router. if you are lucky it will work fine, if you are unlucky it will drop connection every 10 minutes , even on padavan firmware.
Max
post Nov 15 2013, 11:27 PM

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QUOTE(jolmy @ Nov 15 2013, 10:16 AM)
This promo is only offered if TM calls you to offer. So you will have to wait for a call from them.

Normally, they will only call you if you already completed 2 years contract, & you have good payment record.
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me got the rm169 offer to vip10 even my payment not consistence .. some times got tunggakan some more.. hehe.. tongue.gif
maybe they offer to customer reaching or ended contract...


QUOTE(alexwsk @ Nov 15 2013, 11:15 AM)
received a call from 013 mobile number with my full name
asking whether I'm interested to switch to maxis fiber, same price double the speed

customer info leak in TM? and why 013 laugh.gif
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i got call from maxis also... he did introduced he's from maxis.. ask im on which unifi vip and how much monthly..
when i say on vip10 rm169 he understood im still on contract.. laugh.gif

jolmy
post Nov 16 2013, 12:15 AM

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QUOTE(Max @ Nov 15 2013, 11:27 PM)
me got the rm169 offer to vip10 even my payment not consistence .. some times got tunggakan some more.. hehe.. tongue.gif
maybe they offer to customer reaching or ended contract...
i got call from maxis also... he did introduced he's from maxis.. ask im on which unifi vip and how much monthly..
when i say on vip10 rm169 he understood im still on contract..  laugh.gif
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I got the call in August this year, some 5 months after previous contract ended. And since its a good deal RM30 discount for life (provided I don't terminate it) I took it.

By the way, at least this Maxis reseller who called you understood you are on contract. Just about one year ago (either Dec 2012 or Jan 2013) I got a call from Maxis itself (from a Maxis fixed line) offering me Maxis Fibre 10Mbps at RM138 because I am a Maxis postpaid customer. When I told him I am still on UniFi contract, he started explaining to me all the savings in terms of monthly subscription, free VoIP phone calls to Maxis mobile, etc etc that can cover the RM500 termination penalty!!! mad.gif mad.gif
prasys
post Nov 16 2013, 09:13 AM

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QUOTE(Tomtom. @ Nov 15 2013, 12:39 PM)
is it normal if i got high ping when playing online game? Eg : Dota 2 , CS GO. latency 90-110
*
Looks decent , I get 180ms for WoW via WiFi , probably with LAN , it would drop say 15ms more


QUOTE(Tomtom. @ Nov 15 2013, 12:44 PM)
lol. i just made a report that acquire technician come over to my place and fix it out. if i chnge my wifi router, will it make any diffrences? i heard a lot of customer change their router
*
Again have you tried with LAN cable ?


You must understand speedtest ping != gaming latency. We are not sure when you are playing DOTA 2 who is hosting/which server are you connected to. It could be in Singapore , if so I say 90-100ms is alright


Tomtom.
post Nov 16 2013, 09:54 AM

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QUOTE(prasys @ Nov 16 2013, 09:13 AM)
Looks decent , I get 180ms for WoW via WiFi , probably with LAN , it would drop say 15ms more
Again have you tried with LAN cable  ?
You must understand speedtest ping != gaming latency. We are not sure when you are playing DOTA 2 who is hosting/which server are you connected to. It could be in Singapore , if so I say 90-100ms is alright
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im using Lan btw. And my friends get like 20-50ms. unsure.gif
noobfc
post Nov 16 2013, 10:16 AM

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QUOTE(spacelion @ Nov 15 2013, 11:13 PM)
dont get asus rt n56u - nightmare router. if you are lucky it will work fine, if you are unlucky it will drop connection every 10 minutes , even on padavan firmware.
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wow thanks

can remove it from my shortlist now
djhenry91
post Nov 17 2013, 03:05 AM

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thx god my condo got internet service back..
2 days internet down..fuu...
Anonymous34
post Nov 17 2013, 10:31 AM

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QUOTE(djhenry91 @ Nov 17 2013, 03:05 AM)
thx god my condo got internet service back..
2 days internet down..fuu...
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screw them right! haha. luckily my internet not down. If not I will fire to TM using their landline phone, other carriers phone go fire fire fire cukup cukup. haha!
United Rulez
post Nov 17 2013, 12:32 PM

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So i just got my unifi and was browsing hypptv. Seems that sports channel is available for viewing. Question is for how long do i get to preview before they ask me to pay?
earthcrystal
post Nov 17 2013, 12:48 PM

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QUOTE(United Rulez @ Nov 17 2013, 12:32 PM)
So i just got my unifi and was browsing hypptv.  Seems that sports channel is available for viewing. Question is for how long do i get to preview before they ask me to pay?
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Usually the free viewing is only for the first month.
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