QUOTE(xxxcube @ Nov 27 2014, 02:35 PM)
Got my Kobo Aura, unfortunately came with a defect with the Main Memory, after you log in with your Kobo account, PC can't detect the Main Memory any longer. Seller wasn't that straightforward with his explanation, says new firmware feature, you can only access the Main Memory via WIFI. Don't think I buy that, my friends have Kobo Readers, works fine connecting to PC. So now I can't upload any ebooks into the 4GB Main Memory, real bummer. Seller told me to contact Kobo Support myself. Not a very good experience here. Good luck all.

Thanks for the feedback.
As i mentioned, just like Kindle, all supports are with Kobo or Amazon directly. All items are sealed and not open when sent out.
In your case, you mentioned that you had formatted it when you notice the problem and this may result to some problem with the formatting but i am unable to verify it.
You can still use the internal 4GB to download ebooks from Kobo Store directly and that is still working, if you want to side load, you have to use an external micro SD card.
Contacting Kobo may help.
In this case, you also agree for me to send back to you. If you are not agree with the arrangement, you should let me know before I sent you back and not disagree with something that you agree before.
This post has been edited by wiiseller: Nov 27 2014, 02:59 PM