Actual call centre conversations !!!!!

Customer: "I've been ringing 0700 2300 for two days and can't get through to enquiries, can you help?".
Operator: "Where did you get that number from, sir?".
Customer: "It was on the door to the Travel Centre".
Operator: "Sir, they are our opening hours".

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Samsung Electronics
Caller: "Can you give me the telephone number for Jack?"
Operator: "I'm sorry, sir, I don't understand who you are talking about".
Caller: "On page 1, section 5, of the user guide it clearly states that I need to unplug the fax machine from the AC wall socket and telephone Jack before cleaning. Now, can you give me the number for Jack?"
Operator: "I think you mean the telephone point on the wall".
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RAC Motoring Services
Caller: "Does your European Breakdown Policy cover me when I am travelling inAustralia ?"

Operator: " Doesn't the product give you a clue?"
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Caller (enquiring about legal requirements while travelling in France ):
"If I register my car in France , do I have to change the steering wheel to the other side of the car?"
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Directory Enquiries
Caller: "I'd like the number of the Argoed Fish Bar in Cardiff please".
Operator: "I'm sorry, there's no listing. Is the spelling correct?"
Caller: "Well, it used to be called the Bargoed Fish Bar but the 'B' fell off".
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Then there was the caller who asked for a knitwear company in Woven.
Operator: "Woven? Are you sure?"
Caller: "Yes. That's what it says on the label; Woven in Scotland ".
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On another occasion, a man making heavy breathing sounds from a phone box told a worried operator:

"I haven't got a pen, so I'm steaming up the window to write the number on".
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Tech Support: "I need you to right-click on the Open Desktop".
Customer: "OK".
Tech Support: "Did you get a pop-up menu?".
Customer: "No".
Tech Support: "OK. Right-Click again. Do you see a pop-up menu?"
Customer: "No".
Tech Support: "OK, sir. Can you tell me what you have done up until this point?".

Customer: "Sure. You told me to write 'click' and I wrote 'click'".
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Tech Support: "OK. In the bottom left hand side of the screen, can you see the 'OK' button displayed?"
Customer: "Wow. How can you see my screen from there?"
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Caller: "I deleted a file from my PC last week and I have just realised that I need it. If I turn my system clock back two weeks will I have my file back again?".

Dictionary!!

Divorce : Future tense of marriage.
Cigarette : A pinch of tobacco rolled in paper with fire at one end & a fool on the other.
Lecture : An art of transferring information from the notes of the Lecturer to the notes of the students without passing through the minds of either
Conference : The confusion of one man multiplied by the number present.
Compromise : The art of dividing a cake in such a way that everybody believes he got the biggest piece.
Tears : The hydraulic force by which masculine will-power is defeated by feminine water power
Dictionary : A place where success comes before work.
Conference Room : A place where everybody talks, nobody listens and everybody disagrees later on.
Classic : A book which people praise, but do not read.
Smile : A curve that can set a lot of things straight.
Office : A place where you can relax after your strenuous home life.
Yawn : The only time some married men ever get to open their mouth.
Etc. : A sign to make others believe that you know more than you actually do.
Committee : Individuals who can do nothing individually and sit to decide that nothing can be done together.
Experience : The name men give to their mistakes.
Atom Bomb : An invention to end all inventions.
Philosopher : A fool who torments himself during life, to be spoken of when dead.
Diplomat : A person who tells you to go to hell in such a way that you actually look forward to the trip.
Opportunist : A person who starts taking bath if he accident falls into a river.
Optimist : A person who while falling from Eiffel tower says in midway "See I am not injured yet."
Miser : A person who lives poor so that he can die rich.
Father : A banker provided by god.
Criminal : A guy no different from the rest....except that he got caught.
Boss : Someone who is early when you are late and late when you are early.
Politician : One who shakes your hand before elections and your confidence after.
Doctor : A person who kills your ills by pills, and kills you with his bills. ...