i've heard so much about UMW's great service. Great service as in? Fast response? Availability of parts? Friendly staff? Quick fixes and problem solving? When a car is designed so simply, a quick fix to whatever problem is easy, problems are easier to solve. Then all the people who bought from UMW...good service yo!!! Honestly I've heard horror stories from Ford but owning a Ford, I don't find their service any worse. Vios not a bad car but it's just not a good car. It's just a car nobody would be bothered about. Nobody is going to come up to you and tell you, hey nice car....how is it?