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 Problem with RMAH security code, SMS

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Gen
post Sep 19 2013, 10:10 AM

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I am facing the same issue as well, and they told me that is my service provider problem sad.gif
Have you submit the ticket to Blizzard too ?
Gen
post Sep 19 2013, 11:08 AM

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We are not the only affected users:

http://us.battle.net/d3/en/forum/topic/9972468124
Gen
post Sep 19 2013, 06:42 PM

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QUOTE(untong @ Sep 19 2013, 06:24 PM)
having same issue...

Gen you using Maxis to receive SMS alert?
*
yea, im using hotlink actually.
then i have no choice to tag my gf phone number (Digi) in my Bnet account sad.gif
Gen
post Sep 20 2013, 10:10 AM

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QUOTE(untong @ Sep 20 2013, 02:13 AM)
can received now  smile.gif
*
glad to know that. rclxms.gif
which telco you are using ?
Gen
post Oct 2 2013, 09:22 AM

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From: PJ/KL


QUOTE(Lau Pan @ Oct 2 2013, 04:15 AM)
i am using hotlink and still facing same problem....
*
you may submit a ticket and request for an escalation, since the issue is persists about 2 weeks already.
Gen
post Oct 4 2013, 09:46 AM

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From: PJ/KL


QUOTE(Lau Pan @ Oct 3 2013, 10:08 PM)
@@ I only have 012 and 017... rclxub.gif
*
mine 1 is 016 which is converted to Hotlink at few years ago, and it has no problem.
while my another hotlink number 011-1* has the problem.

read some comments by the forumer, its very funny that the customer support refuse to solve the issue, and keep asking user to check with the telco. sweat.gif

http://us.battle.net/d3/en/forum/topic/9972468124

 

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