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 Sony Xperia™ Z/ZL, Official Thread V9, Still Stay Strong!

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Lucidus
post Sep 19 2013, 12:26 PM

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Guys, I have something to ask.

I noticed recently my camera got some sort of dead pixel.

Anyone experience this before? Any solution?

Is this covered under warranty?

Here are some pictures for reference:

» Click to show Spoiler - click again to hide... «


Thanks!
Lucidus
post Sep 19 2013, 12:40 PM

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QUOTE(droidtrix @ Sep 19 2013, 12:37 PM)
Its Black Dot in ur Camera Sensor. U can go for Warranty Claim
*
Thanks for replying! Yeay new phone! (or will they just replace the camera?) hmm.gif

Any recommendation as to which Sony Centre offers best service?
Lucidus
post Sep 19 2013, 12:50 PM

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QUOTE(droidtrix @ Sep 19 2013, 12:49 PM)
What is ur device is XZL or XZ ?

If XZL- they will replace Camera Module but if XZ - they replace to new SET. Why dont u go to Sony Centre KL , i have sent there before, got my device (XZL) in two weeks..
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I'm using XZ.

2 weeks huh. Not sure to use what device till then. hmm.gif
Lucidus
post Sep 19 2013, 01:01 PM

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QUOTE(droidtrix @ Sep 19 2013, 12:52 PM)
Better check with them (Sony Service Centre), they will inform you on the warranty claim ya
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Just reached them via the form at their website.

Will follow up from there and update here.

Thanks!
Lucidus
post Sep 19 2013, 10:17 PM

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QUOTE(neo_ryder @ Sep 19 2013, 06:31 PM)
Beware when they want to open ur phone n replace camera module....mine after replace camera, it not waterproof anymore...water can go through backplate....now my phone cant use anymore...

Better do testing in front of them before u take it after repair
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I thought can get 1:1 replacement if stil under warranty?
Lucidus
post Sep 19 2013, 10:45 PM

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QUOTE(neopets_35 @ Sep 19 2013, 05:22 PM)
Hey guys, I'm planning to get xperia z now. With z1 just only released and retailed at 2399, will price for xperia z drop? Or will it maintain at retail 1999?
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If I manage to get 1:1 replacement from the warranty, would u be willing to buy the new XPZ set from me?
Lucidus
post Sep 19 2013, 11:07 PM

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QUOTE(neopets_35 @ Sep 19 2013, 11:01 PM)
Oh hw much will you charge?
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I'll get back to u once I got the claim settled. nod.gif
Lucidus
post Sep 23 2013, 03:52 PM

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Any XPZ/ZL owner here planning to switch to Z1 soon?

Because am thinking about doing that, IF (very big IF) I have the money.

The pictures from my current XPZ is just not to my par (am so used to photo quality from my previous Canon S95).
Lucidus
post Sep 23 2013, 05:31 PM

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QUOTE(Everdying @ Sep 23 2013, 05:13 PM)
i rather buy QX100 tongue.gif
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Just Googled. Doesn't look pocket friendly.

Previously I used Palm Centro (1.3mp camera only).

I've been going around with it AND my S95 for constant random snapping.

Now that I've got a phone with (somewhat) decent camera which is my XPZ, I don't think I can go back to the hassle of carrying two devices everywhere.

Hence contemplating the XPZ1.
Lucidus
post Sep 29 2013, 01:33 PM

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Got my XPZ back after 4 working days.

Camera replacement due to black dot (under warranty).

They only replace the camera module, no 1:1 new phone exchange. biggrin.gif

They updated to latest firmware too.
Lucidus
post Sep 29 2013, 06:16 PM

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QUOTE(Andrew_1980 @ Sep 29 2013, 04:02 PM)
Free replacement?

I also want to claim my ZL
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If still under 1 year warranty period, yes free replacement.

QUOTE(Dannyl @ Sep 29 2013, 06:04 PM)
Did they give any reason on not providing 1:1?  Some members here got 1:1 for Z since the waterproofing will be compromised if they open up the chassis.
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I did enquire about the waterproof part, and the girl over the counter said they will test everything out, including the waterproof feature before returning it. hmm.gif

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