QUOTE(BoomChaCha @ Feb 6 2014, 02:27 PM)
Last time BR also wanted me to go to their branch to deposit 1 cent to one of my FDs after
BR found out they put extra 1 cent to my FD...
This time, I have to call them every month (1 year FD) to remind BR to do a monthly interest to my saving account; just called them, but the person in charge was on the phone; so I have call again later..
Made a second call to BR, finally managed to get the person in charged on the phone now:
Me: hello, Encik BR, Apa kharbar..?
BR: hello, apa cerita?
Me: boleh sila masuk interest ke saving? Saya akan dapat interest pada tiap 5 hari bulan
BR: Oh.. 5 hari bulan ke..? Okay, nanti saya akan buat..
ME: Ok..Thank you
Very lousy and unprofessional service from BR.. I am thinking to place new FD to another BR branch..
oh.mai.gawd. BR found out they put extra 1 cent to my FD...
This time, I have to call them every month (1 year FD) to remind BR to do a monthly interest to my saving account; just called them, but the person in charge was on the phone; so I have call again later..
Made a second call to BR, finally managed to get the person in charged on the phone now:
Me: hello, Encik BR, Apa kharbar..?
BR: hello, apa cerita?
Me: boleh sila masuk interest ke saving? Saya akan dapat interest pada tiap 5 hari bulan
BR: Oh.. 5 hari bulan ke..? Okay, nanti saya akan buat..
ME: Ok..Thank you
Very lousy and unprofessional service from BR.. I am thinking to place new FD to another BR branch..
cant this be fixed?
it seems the automation of monthly interest autodebit into fd account is set upfront, and once set, no way to amend it??
Feb 6 2014, 03:43 PM

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