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THTgadgets.com
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Jun 3 2006, 04:49 PM
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QUOTE(Achilles @ Jun 3 2006, 09:18 AM) If we have applecare for iPod then is totally free of charge, rigth? what if my iPod bought in singapore and I buy the apple care in local, will they entertain us? Another scenario is I bought my iPod outside malaysia and apple care as well, can I bring it to the apple service center in malaysia? I think shouldn't be a problem right? If its an apple gadget, the guys @ applecare should be able to entertain u...
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TSdsiew
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Jun 3 2006, 09:53 PM
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no problem my ipod was bought in australia and they entertained me alrite... even gave me a new one after my lcd broke down
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arif
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Jun 4 2006, 01:34 AM
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Getting Started

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QUOTE(dsiew @ Jun 3 2006, 09:53 PM) no problem my ipod was bought in australia and they entertained me alrite... even gave me a new one after my lcd broke down wow lcd broken down... u drop it or what.....  anyway...is applecare cover any accident on u'r ipod caused human error...means whn u drop it or something else which can caused u'r ipod broken ....
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TSdsiew
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Jun 4 2006, 12:06 PM
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no... i didn't drop it it just went dead
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vandetta
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Jun 4 2006, 04:04 PM
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QUOTE(dsiew @ Jun 4 2006, 12:06 PM) no... i didn't drop it it just went dead luckily they gave u new one, if the screen or lcd broken, will they gave us new also?
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xaw5126
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Jun 4 2006, 04:26 PM
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nope, AppleCare doesn't cover user damage ... sorry...
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THTgadgets.com
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Jun 4 2006, 06:24 PM
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I think they want to ensure that the damage is due to the manufacturer defect, not due to user's carelessness... Otherwise i can just fling my Pod like a baseball towards the wall and then send to Applecare for a replacement unit!
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arif
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Jun 4 2006, 08:49 PM
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Getting Started

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that's a good idea....hehehe...
anyway....how long does they do the repairing for u'r ipod...
i meant if u send to the apple manufacture...
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TSdsiew
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Jun 4 2006, 09:59 PM
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like they said.. if it's manufacturer defect.. definately they'll cover
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aaronchin
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Jun 4 2006, 10:15 PM
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Getting Started

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You know, I once put a 3G iPod on my car mount and I didn't know there's a magnet inside the mount so the harddisk of the iPod went haywire after several days of use. I sent it back to Apple and they shipped me a new one with a small note apologizing for the harddrive failure. God forgive me.
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THTgadgets.com
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Jun 5 2006, 10:53 AM
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Wow, at least u got a replacement unit... I think they must have assumed that the HDD failure was a manufacturer's defect (quite common occurrence, right?)...
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kebuyah
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Sep 1 2006, 09:24 AM
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New Member
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QUOTE(dsiew @ Jun 4 2006, 09:59 PM) like they said.. if it's manufacturer defect.. definately they'll cover hii...i just bought macbook at pc fair recently and just found out that the lcd got dead pixel. where should i send it for warranty claim? TQ.
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Eithanius
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Sep 1 2006, 09:40 AM
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QUOTE(kebuyah @ Sep 1 2006, 09:24 AM) hii...i just bought macbook at pc fair recently and just found out that the lcd got dead pixel. where should i send it for warranty claim? TQ. I'm not sure if they cover for just merely one single dead pixel (if that is your case), coz the last time I asked around, an LCD screen of more than 5 dead pixels can only qualify for a warranty claim.... but that was a year ago....
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