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 {Official HTC One And The Only One Thread V8}, HTC Zoe/Blink Feed/Boom Sound/Sense 5

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choonwai11
post Sep 7 2013, 07:18 PM

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QUOTE(kingsora @ Sep 7 2013, 07:14 PM)
Can on/off? I thought air cond cannot. Stock remote?
The other day want to mess around with mamak Astro but
my brother talked me out of it.  sweat.gif
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can learn any IR remote provided u have the original remote unit. but for air con not so convenient cos u cant see the temperature, so not so nice.
choonwai11
post Sep 17 2013, 11:19 AM

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QUOTE(jcksn81 @ Sep 17 2013, 09:22 AM)
with dat price better just go for DSLR lah ...
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QUOTE(nuttyking91 @ Sep 17 2013, 10:51 AM)
should be around 1.7k. 1699 maybe... but for that price I'd better add abit more and go for DSLR. Since I don't have one yet tongue.gif
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i would said the QX10/qx100 and DSLR is in a different category to compare.

QX10/100 provide the convenient that DSLR cant do. small size, easy to carry around(but QX 100 is not quite small also), direct upload photo thru smart phone.

DSLR more to quality photos, more lens options.(but now DSLR start to have wifi function that can upload to smart phone.

like me, owning a DSLR, still like something small and portable, cos you not going to bring your DSLR with you all the time.


choonwai11
post Sep 18 2013, 12:27 AM

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QUOTE(adriancs @ Sep 17 2013, 09:49 PM)
Yes, unlocking bootloader, rooting, installing custom ROM voids your warranty, unless you can return your phone to stock condition before sending for warranty.
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warranty not void unless the defect is deem as cause by the unlocking bootloader(root, custom rom/kernels) if any.

QUOTE(IceFlame21 @ Sep 17 2013, 11:32 PM)
the ONE does not have google now? can't seem to find it.
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change the language to english(singapore) then u will have google now.
choonwai11
post Sep 18 2013, 12:44 AM

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QUOTE(KVLWL @ Sep 18 2013, 12:40 AM)
1. Did read article which post by other .... Say that htc advice android 4.3 can solve it, but if customer don't want wait then can send for repair

2. Sometimes I doubt it....if software can solve why they retain my phone for repair for two weeks above?

3. According to some user who send repair and get back phone, the os still android 4.2.2 and it already settle the purple camera issue. But the patch not yet release, so what we can think ....is software or hardware also have problem?
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my thoughts :

for those who send in for repair, they maybe change the camera module, or adjusted the software gain some temp software tweak. that y some after repair ok, but some after repair still have same problem(or problem reoccur after some times.

so not conclusion software or hard ware. everything will be clear when there release the patch.
choonwai11
post Sep 18 2013, 12:46 AM

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QUOTE(IceFlame21 @ Sep 18 2013, 12:41 AM)
choonwai11 Oh yeaa, actually why only when switched to singapore language only got? @_@
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becos we are banglasia~~~everything not support....

choonwai11
post Sep 19 2013, 05:03 PM

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QUOTE(mansooriqbal @ Sep 19 2013, 04:31 PM)
Sorry I was still a bit confused. So that means you can lock bootloader and send it back? (y)
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let me do a summary,

-when you request unlock code from HTCDEV.com, HTC already have the record that you requested for unlock code.
-but this doesnt mean HTC know whether you use the unlock code or not.
-If u use the unlock code, the status will be "unlocked" in bootloader. even if you lock back the bootloader, the status become "relocked", so HTC will know you unlock bootloader once they see this status.

-if you use S-off method, you no need to reqeust unlock code from HTC, you can unlock, lock, change the status of relock to locked. HTC will not able to trace whether you unlock boot loader.

-in the HTCDEV.com, stated that "It is our responsibility to caution you that not all claims resulting or caused by or from the unlocking of the bootloader may be covered under warranty",from this statement, unlocking bootloader doesnt voids warranty, if only the defect is deem to be cause by unloacking bootloader, then the warranty will not cover. example, let said a physical button spoilt and it had nothing to do with unlocking bootloader, the warranty still cover.
-from another forum, a user with rooted HTC one succesfully claim warranty for a defect LCD(dead line).


but how HTC determine whether a defect is cause by unlock bootloader, i dun know.
choonwai11
post Sep 19 2013, 09:45 PM

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QUOTE(adriancs @ Sep 19 2013, 05:49 PM)
Based on experience dealing with HTC's service partners in Malaysia, as long as they can detect you have an altered bootloader or custom ROM (whether through Relocked BL, or requested unlock code, or S-OFF and forgot to S-ON), warranty will be denied outright. This is true even back in the windows phone days. I have had hardware mechanical failure (unresponsive mechanical button) warranty denied because my phone was S-OFF.

So whether you want to argue with them or file a small claims, you can, but I know for a fact, first hand, that warranty will be denied first.
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of cos they will try to denied all warranty claim. sure u need to put some effort to talk and nego, is our right.

btw, S-off and unlock bootloader is different, S-off is not authorised by HTC, while unlock bootloader through HTCDEV is a official acknowledge procss from HTC. so S-off confirm no warranty.
choonwai11
post Sep 19 2013, 10:12 PM

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QUOTE(adriancs @ Sep 19 2013, 09:57 PM)
Their older phones you can S-ON back and it will look as though the phone has never been fiddled around with. I'm not sure about the One. Bottom line is when you send your phone in, it must look like its never been fiddled with.

As for them trying to deny all warranty claims on unrelated matters, etc., I feel that is poor customer service. To deny  first and then the customer having to negotiate? That is horrible horrible horrible customer service. It is our right as a customer to get the promised warranty and services without having to negotiate for it or threaten them with filing claims. Any less is cheating your customers.

If they actually investigate, and say for example, "rooted and overclocked phone led to overheating and thus spoilt some hardware, thus warranty claim denied", that I can accept. But to just say "unlocked BL. No warranty," that is a rip off. At least the SIS and Brightstar centre in Penang la. I don't know about other service centres.
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yup, one also can S-off and S-on back for hboot 1.44, but not on the newer Hboot 1.54.

i truly agreed this is very poor customer service. i am not sure is HTC it self or brightstar/Sis issue in Msia, because i deal before with Spore HTC, the service is quite good, they even offer to pickup ur phone(in spore area)for any service required if you make arrangement with them.

i have experience with brightstar for a motorola phone, 2nd day already LCD have dead line, request exchange 1 to 1 at counter not success, but after i complain to Motorola and brightstar headquarters, after 2 weeks finally they give me a new unit.


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