sad, if the update could not fix the camera issued i also not sure how ad. Haiz..

+1

my set from senheng too...

where did u get it ?

pls do update the camera issued fix anot ya..

kinda in dilemma now due to the camera issued. Thinking to trade in and get other flagship phone but the price definitely low.

My phone also unlocked and rooted, so the price double lower ..

any suggestion ?

you looking for one ?

haha too bad, mine unlocked bootloader, rooted and have purple tint issued... maybe someone here is selling.

awww... ur friend HTC one is new or second hand ? got purple tint ?

just called to HTC hotline regards the camera purple repair status. (flashed back to original firmware and still s-off) but they have checked my imei and bootloader already unlock so my warranty void, and i know it).

But they told me must change the motherboard first only can repair the camera module. So they told me to pay the motherboard replacement first in order to proceed the camera module.

Any advice on this ?

Necessary to replace the motherboard first only can repair my camera problem ?

Haiz... i not sure, need some sifu advice.

then it was weird, i sent to kelana jaya sc.

Because i unlock using HTCDEV and know mine was unlock bootloader. That guy told me must change motherboard first... i like WTF...

Kelana jaya sc, you unlock from HTCDEV ?

then i should go to kelana jaya sc to argue ... damn.. i thought that day i passed the phone to them and they never ask anything about the unlock bootloader.

LOL. . then what's the point for the camera ? We paid premium price and should expect premium quality Bro.

+100

thanks for the understanding...

I just jumpship to note 3.. I gave up my HTC one due to the damn purple camera issued. In normal low light condition I can't even get a proper photo shot. very disappointed indeed.

Just went to kelana Jaya sc. The technician informed that some devices need to change the motherboard with camera module only can fix the camera issued.

For my case, due to unlock bootloader and my bootloader is s-off status. they said my warranty are void although the defect was hardware problem.

The motherboard cost rm 6xx!!

purple tint doesn't related to firmware update, it was hardware defect.

Please refer my attached photo of the email sent from HTC regard the unlocking bootloader and camera issued.



Attached thumbnail(s)

And this is what i replied to HTC.

To be honest, i'm very disappointed with HTC products and the way they managed. The camera tint issued already known as defect from HTC whereby it not caused by the unlocking bootloader.

Please refer statement from a XDA member as below regarding unlocking bootloader does not completely voids the warranty as per your HTC.com statement.

"Now, the question is - why unlocking the bootloader doesn't void the warranty? The answer is very simple. Because HTC's warranty contract doesn't state it. The only information about warranty on htcdev.com you can find is this: Refer Attached Photo.

So, once again: "It is our responsibility to caution you that not all claims resulting or caused by or from the unlocking of the bootloader may be covered under warranty." Is there any information, that unlocking bootloader voids warranty? Nope. So basically, what does it mean? Only this - if you brick your device as a result of e.g. flashing custom ROM (unlocked bootloader allows you doing that), you may have no warranty claim for that particular incident. Two more important things to conclude: If "not all claims may be covered under warranty", then (logic conversion) some claims may still be covered under warranty.

Even if you can't claim something under warranty because it was caused by or from the unlocking of the bootloader, that doesn't mean you have lost your warranty. You still have your warranty and you still can claim under warranty, but this warranty won't cover those particular claims caused by or from the unlocking of the bootloader. So basically, HTC warns you, that some of the actions you might take after unlocking the bootloader may lead to a situation, when particular issue can't be covered under warranty.

Also, this information on htcdev.com doesn't expand or restrict your warranty terms. It doesn't change it at all. If warranty is given in the paper form, then as a contract the only way to change it, is a paper form too (if not stated otherwise in the warranty itself). HTC just kindly reminds you some sort of information you can conclude from the warranty itself."

Let see what HTC will reply.