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Credit Cards UOB Credit Card V2
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yiivei
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 Oct 27 2014, 02:09 PM
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Sad to say my UOB card was exploited on 23-Oct-14 at around 11pm.
Luckily the sms notification is On. I quickly called to the customer service hotline to have my card blocked at about 11:30pm.
3 transactions went throu with 6 others msg on SMS-OTP. Believe that 3 went throu need not have the OTP.
Dispute form was raised next day at the branch office.
Waiting for a replacement card to arrive and plan to cancel it thereafter since i seldom use this card at all...
Reported Merchant: DPAM, KONGREGRATE INC & WEB*.COM DIY
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yiivei
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Oct 27 2014, 04:39 PM
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QUOTE(sonnas @ Oct 27 2014, 02:38 PM) Hi YiiVei, Mind to share what card type ? and what is the recent online portal (ebay, paypal, etc) that you were using recently before the fraud happened? Thanks. UOB One card. Latest is Airasia and, that was couple of months back. |
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yiivei
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Oct 27 2014, 04:42 PM
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QUOTE(kwokwah @ Oct 27 2014, 04:08 PM) I just settled one dispute charge with UOB a few days ago. It happened 4 weeks ago and was an online purchase in Europe. This happened to my Preferred VISA Platinum card. I am sure it resulted from an internal leak as I seldom use the card. Also contemplating to terminate it as most of the benefits became insignificant. I just wonder which card currently has the highest disputes. The last time I had such problem was with Maybank2Cards Amex but it was blocked by the bank without my intervention. Maybank even sent me a replacement card within days after confirming that I still require to use it. My friend, his Maybank Corporate card encounter fraud just two weeks ago. But, he managed to have it blocked before any transaction went through. Then, he also shared that his colleague MBB Amex got exploited. I went to UOB Kuching branch the other day, looks to me that the staff handle these sort of disputes quite frequently... |
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