09/06/2013 5:04 PM
Regarding RMT Advertisements
Having confirmed in-game advertisements for RMT* sites, we have taken the following actions to address this issue.
*RMT (Real Money Trade) is selling account or game data with actual currency in the real world.

Period: Aug. 24, 2013 to Sep. 5, 2013
-Accounts receiving disciplinary action for RMT advertisement: 518 Accounts -Action Details: Permanent ban from FINAL FANTASY XIV

In addition to chat filters, we will continue to address RMT activity through cooperation with our GM teams and STF (Special Task Force). If you are solicited by an RMT company in-game, please do not respond.

Among the accounts banned during our investigation, we have confirmed that many of these accounts were hacked. In order to protect your information, we please ask that you protect your Square Enix Account information. We also strongly recommend using the Square Enix Security Token to increase account protection.
For more information about the Security Token: http://sqex.to/o8p

When you see an RMT advertisement, please file a report by using the in-game command [System Menu] -> [Support Desk] -> [Contact Us] -> [Report Cheating].

*What is a STF (Special Task Force)
STF is a special team that eliminates any cheats or actions that would have a negative impact on FINAL FANTASY XIV, and aim for the safety of the community and maintain the play environment. More specifically, they control issues related to RMT or use of outside programs that are not part of the GM's control. Information gathered and confirmed in game by the GMs will be analyzed by the STF and will be applied to the countermeasures against cheats and RMT actions.

This post has been edited by eugenelimys: Sep 6 2013, 05:43 PM

2013/09/07 07:30 Improving the Security of Your Account
Recently we have seen a rise in reports of player accounts being compromised. In order to better safeguard your account's security, please take a moment to review the following tips:

- Avoid sharing account passwords across multiple online services Please note that if you use the same account name or password as your Square Enix account on other online services, a security breach at any of the other online services could potentially lead to your Square Enix account being compromised.

- Use complex passwords that are resistant to guessing If you use repeated strings of characters, phone numbers, birth dates, or other information that may be tied to your identity, this may make it possible for individuals to access your account simply by guessing its password.

- Change your password
If your current password does not adhere to the guidelines listed above, or if you believe that there is any possibility of your password having been compromised, we recommend that you change your password by going to the following page:

https://secure.square-enix.com/account/app/svc/reminder?

- Add extra security to your account with a Security Token or Software Token

To further strengthen the security of your Square Enix account, we highly recommend using a Square Enix Security Token or Software Token to act as an extra layer of protection against unauthorized access.

A free, downloadable smartphone app is available at the following locations:

Google Play: https://play.google.com/store/apps/details?..._software_token

Itunes: https://itunes.apple.com/us/app/square-enix...d617970570?mt=8

Physical security tokens are also available for purchase here:
http://www.square-enix.com/na/account/otp/

Also, please note that accounts that are suspected of having been compromised will have their access temporarily restricted. Once login has been restricted, an email notification will be sent to the primary email address registered to the Square Enix account. This email will contain instructions on how to remove the login restriction. Players will be asked to reset their passwords and log in again.

Please visit the following link for more information about login restrictions.
http://support.na.square-enix.com/j/lbna

We kindly ask for your cooperation in helping us better safeguard your personal information and account information.

09/07/2013 9:20 AM
Regarding Character Creation Restrictions
Updates on Character Creation Restrictions can be found here.
This information will be updated at the following intervals:
15:00/ 20:00/ 1:00/ 6:00/ 11:00 (GMT)

○：Character Creation Possible ×：Character Creation Restricted

- Japan data center
　○ Aegis
　× Alexander
　× Anima
　× Atomos
　○ Bahamut
　× Carbuncle
　○ Chocobo
　○ Durandal
　× Fenrir
　× Garuda
　○ Gungnir
　○ Hades
　× Ifrit
　○ Ixion
　○ Kujata
　○ Mandragora
　○ Masamune
　○ Pandaemonium
　× Ramuh
　○ Ridill
　× Tiamat
　× Titan
　○ Tonberry
　○ Typhon
　○ Ultima
　○ Valefor

- North American/European data center
　× Adamantoise
　× Balmung
　× Behemoth
　× Cactuar
　○ Cerberus
　○ Coeurl
　× Diabolos
　× Excalibur
　× Exodus
　× Faerie
　× Famfrit
　× Gilgamesh
　× Goblin
　× Hyperion
　× Lamia
　× Leviathan
　○ Lich
　× Malboro
　× Midgardsormr
　× Moogle
　○ Odin
　○ Phoenix
　○ Ragnarok
　× Sargatanas
　○ Shiva
　× Siren
　× Ultros

10/11/2013 6:51 PM
[Maintenance] All Worlds Maintenance (Oct. 15)
At the following time, we will be performing maintenance on all Worlds that goes along with the patch 2.05 HotFixes. During this period, FINAL FANTASY XIV: A Realm Reborn will be unavailable.

We apologize for any inconvenience this may cause and thank you for your understanding.
*This maintenance will implement a client program update as well. Booting the client after the patch release will automatically update the client program.

[Date & Time]
Oct. 15, 2013 from 3:00 a.m (GMT) to Oct. 15, 2013 9:00 a.m. (GMT)

* The completion time may be subject to change.

[Affected Service]
- FINAL FANTASY XIV: A Realm Reborn

This post has been edited by eugenelimys: Oct 13 2013, 04:55 PM