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Maxis Maxis Biz68 Mobile Internet V3, Updates on #1

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Hico
post Nov 27 2013, 02:07 PM

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received call from maxis due to my complain through cfm...and told me to wait until they investigated...and she asked me that time registered through agent or company..then asked me if that time really unlimited...then i told her i used for more than 18 months...and i always got use data monitor program..so i know it is unlimited..then i ask her when can receive the outcome..she said unsure but will let me know once have the result.. sad.gif say like not say ... sad.gif

This post has been edited by Hico: Nov 27 2013, 02:09 PM
Hico
post Nov 27 2013, 02:53 PM

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QUOTE(Radiographer @ Nov 27 2013, 02:17 PM)
maybe that mean "ada harapan".. thumbup.gif
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maybe they will review or accept termination without penalty..hopefully.. blush.gif luckily my contract end soon too... sad.gif but i don think the gal who called know anything..she might just to call and inform as procedure..

This post has been edited by Hico: Nov 27 2013, 02:54 PM
Hico
post Nov 27 2013, 03:02 PM

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QUOTE(steventan85 @ Nov 27 2013, 02:56 PM)
penalty ? dont hope for me to pay for it... i will never pay for the penalty ...thats why i channel my complain to MCMC ...
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kinda agree..that's why i hope they will review their decision since so many complaints..but if i not remember wrorngly, i do remember i did check with maxis the package i registered begining of the yr, the penalty is rm200..but i read some users here said that it is rm300.. hmm.gif if there is no solution, i might consider to jump ship too.. blush.gif
Hico
post Nov 27 2013, 09:36 PM

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» Click to show Spoiler - click again to hide... «


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Copied from fb...
someone in fb is also gathering the users to fight for justice... tongue.gif

Hico
post Nov 27 2013, 09:38 PM

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QUOTE(blacktubi @ Nov 27 2013, 09:11 PM)
Free tickets to a lot of country, travel period 2014 May tongue.gif
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i am still waiting for you to approve me to join the group.. sad.gif
Hico
post Nov 27 2013, 10:56 PM

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QUOTE(shin87 @ Nov 27 2013, 10:30 PM)
most of us cant go there,what is page in FB give us the link so we can share it or like it support  notworthy.gif
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Facebook


you can refer to this..

This post has been edited by Hico: Nov 27 2013, 10:57 PM
Hico
post Nov 27 2013, 11:59 PM

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QUOTE(tauevo @ Nov 27 2013, 11:30 PM)
tq.. will look into.. maybe maxis pay per use might in deal.. but 250++ better get business line unifi 5mbps that is real for unlimited. only 199
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agree..but getting business line for unifi need what document?
still pray maxis will return us at least 30gb quota...
Hico
post Nov 28 2013, 11:48 PM

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i do agree that maybe refer to t & c, we might lose the case..but doing a business, is not only about that...they need to consider their reputation and name..so there is still possibility in win win situation rather than their name get bad in the public.. i already prepare that even nth can be change, or maxis agree to terminate the plan without penalty, or i stay till my contract end as coming soon or i pay for the penalty... so i am not too worry about anything..

i can read many ppl complain in many forum, and some of them gather the public for signature with YB... you may say it is useless or maxis will not even bother..but once go up to the newspaper or media, it is still not a nice promotion.. thats why i always believe no matter like you guy say wat genuine, cap ayam, or whatever.as long as you are the biz68 users, we should gather together and work together ..not fight among ourself..and for those none users, why should we bother them? we are doing our parts only... try it or do nth..we only have 2 choice now..try it, we still got little hope...fight among ourself and do nth, then prepare to get nth..

now i am only waiting for the outcome from mcmc and cfm.. so please fight for it but not fight among ourself...and i have been very fed up keep reading someone's comments and fighting in here..i feel like they are so childish...just ignore them please and keep fighting to the correct direction blush.gif

This post has been edited by Hico: Nov 29 2013, 12:17 AM
Hico
post Nov 29 2013, 08:07 AM

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QUOTE(BBXiong @ Nov 29 2013, 12:18 AM)
The seller is to be blamed, but when you sign up the plan, you should also very well know what you are jumping into, not just 'wa this plan so good I go sign this'. At modern day, there are so many TnC that are used by sellers/merchant at their benefit, so it has also become consumer's responsibility to understand what they would be facing. I am not blaming everyone that is asking stuff, it's just an example of potentially someone clueless and did not even do research asking some question that should be very obvious to all of us.

My main point of saying those, is because there are just too much user openly having discussion about quota, which since last year has already been a known sensitive topics. The senior members here have also warned about it, but before blacktubi closed the thread, there are so much discussion on that, and after reopening the topic, the same group of people are just having the same conversation. needless to say, now, we gotten too much attention and they are enforcing something.  I am not blaming everyone here, but I am saying that a small herd killed the whole community
yes, I agree that we should fight, and preserve our right, they have all the rights to cap us at 3GB, or even 30GB as stated in their internal system, however, it's not ethical to just inform you in less then 24 hours before they implement that, at least inform users about the implementation a month ahead, and give options for us whether to continue or terminate or find some alternative, especially contracted users, since the plan differs so much now. I'm fine with capping to a more acceptable speed( 1mbps or 512kbps,), or dropping our 30GB quota to half, not merely 4GB, which seemed overpriced compared with so many other options out there. but I am thinking, whatever the outcome, I might as well just terminate mine since I have already gotten Unifi as my home broadband. I'll miss my bottomless portable hotspot tho sad.gif
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i agree with the capping at like 1mbps..4gb is not reasonable at all..u know what, now i am worry the capping of unifi too in the coming days.. sad.gif
Hico
post Nov 29 2013, 10:51 PM

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QUOTE
致Biz68用户,
谢谢你们连日来的全力支持,因为有你们的团结精神,和YB李存孝的热心协助,已经将讯息转达到Maxis的高层,而Maxis高层亦非常体谅用户,和尊重客户的意愿下,明天起。。。一切依旧!直至合约期满!同志们,请给自己一个赞,给YB李存孝一个赞,最后,给Maxis高层一个赞。谢谢大家!
29.11.2013
*特别感谢Venus Digital Colour Printing, Joe Shye在百忙中出力支持。

To Biz68 User,
Thanks for all of u support & YB Howard Lee give assistance, the message successful sent to maxis top management, Maxis GM very respect valued customer, so..tomorrow start everything going back as normal until contract end! Pls give a LIKE yourself, give YB Howard Lee a LIKE, & give Maxis GM a LIKE! Thanks all!
29.11.2013

*Specially thanks Venus Digital Colour Printing, Joe Shye 's helping.


FB

great news if that is true!

This post has been edited by Hico: Nov 29 2013, 10:51 PM
Hico
post Nov 29 2013, 10:58 PM

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QUOTE(jack2 @ Nov 29 2013, 10:56 PM)
I don't think it is true.
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just check again tomorrow to confirm.. smile.gif then we will know true or false..but then, if it is true, then of cos it is good news..but also unfair for those business ppl who already finish their contract but still subscribe the package... they should really practice like once u terminate, then u cannot get back the same package again like what digi used to do... tongue.gif

This post has been edited by Hico: Nov 29 2013, 11:00 PM
Hico
post Nov 29 2013, 11:07 PM

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QUOTE(hhng @ Nov 29 2013, 11:05 PM)
Bro only those bound with contract will revert back? hiah.. i have no contract left in my biz68 rclxub.gif
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no idea too... smile.gif also duno if this is true or not...wait other to confirm tomorrow, or wait for cfm and mcmc reply.. or else, just take it some unconfirmed info first..

This post has been edited by Hico: Nov 29 2013, 11:08 PM
Hico
post Nov 29 2013, 11:10 PM

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QUOTE(MasBoleh! @ Nov 29 2013, 11:08 PM)
using modem. I am argue-ing with them in Twitter sweat.gif
They asked me to check the quota, i checked it said balance 0.00 mb. so i told them is 0.00 mb , then they said my quota is depleted.

I told them isn't u guys 26th of Nov just implement 4gb? how come so fast depleted?

They said the cycle refresh on 7th of nov

I said, but isn't 4Gb just implement???

They said the 4gb only effective by my next cycle..

I asked them, then why my quota depleted now when you said it only effective by next cycle.

They again asked me to check my quota to re-confirm.

Check again 0.00 mb, told them.

They: It means your quota is depleted.

I was like wtf..

I reply, isn't you told me 4gb only implement by next cycle, why now my quota depleted? Doesn't make sense right.
sweat.gif  sweat.gif  sweat.gif
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u should give them your maxis acc number, ask them check and call you back.. instead wasting time with them... biggrin.gif
Hico
post Nov 29 2013, 11:14 PM

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QUOTE(MasBoleh! @ Nov 29 2013, 11:11 PM)
gave them from very beginning.

Now their reply, Hi, pls note that before this we did not implemented speed throttling until 26th. Your data quota will B refreshed on 7th.  doh.gif
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maybe they fed up with the complaint.. biggrin.gif then you should file another complain thru mcmc and cfm... tongue.gif
Hico
post Nov 29 2013, 11:18 PM

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QUOTE(siotaje @ Nov 29 2013, 11:15 PM)
darn!  i wish my data can renew on 7th...must wait untill 17th...soo long... btw previous post im attach my comparison between my 3g tracker and their server tracker.... dont know who's to trust rclxub.gif
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i got another maxis line, and i also notice the 3g tracker always show less data usage than their server tracker...but i never finish the quota, so i don bother too much about that... smile.gif
Hico
post Nov 29 2013, 11:23 PM

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QUOTE(MasBoleh! @ Nov 29 2013, 11:17 PM)
You got such issue or not?
You got the same problem like mine?  hmm.gif  They follow based on their system, so no matter what if their system show ur quota 0 mean 0  sweat.gif
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normally i will ask them anything using maxis forum...they will call me back the next day after i leave an inquiry there.. it is quite efficient..

This post has been edited by Hico: Nov 29 2013, 11:24 PM
Hico
post Nov 30 2013, 01:09 AM

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QUOTE(nsx88 @ Nov 30 2013, 01:02 AM)
As i have stated earlier. Speed varies with plan.
Those with Biz99 now will enjoy more.. after paying so much more for so long...

This is where the FUN begins....Prepare all your Company Docs / ICs...
......
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any news on the statement about the users who after contract end or no more contract, the speed will be capped after 4gb?
Hico
post Nov 30 2013, 01:17 AM

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QUOTE(shin87 @ Nov 30 2013, 01:14 AM)
this i have posted earlier... i am interest with when they are going to cap those users.. really depend on fate now... tongue.gif
Hico
post Dec 30 2013, 10:33 AM

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my place maxis also get slower since nov .. even thought show H+ , the speed only like less than 1mb to 2mb..before used to get above 3mb... i complained before, maxis cs only ask me to stated all details like location, times happen, what happen etc etc so that they can check.. not only in my place..my sis in other town also face speed drop ... i tested my surfmore line also the same.. sad.gif

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