Oct 7 2014, 05:43 PM
QUOTE(maru&box @ Sep 25 2014, 10:36 PM)
So we worked out a resolution for my case:
They decided to make a exception for my case and let me come back 1 month later as they promised the first time.
But this nonsense about their customer having to come back in X days or else we cancel your claim is still bullshit. But somehow they are saying this is the MSI parent company's international policy and not just here.If this is true, it just means their whole worldwide system is terrible.
My GPU got toasted from overheating (GX60) and still under warranty. Reported to Kelana Jaya MSI service center. After one week, they called me for some delay in shipment of the hardware, need at least 2-4 weeks. But then after 2 weeks they called again saying its already done. They decided to make a exception for my case and let me come back 1 month later as they promised the first time.
But this nonsense about their customer having to come back in X days or else we cancel your claim is still bullshit. But somehow they are saying this is the MSI parent company's international policy and not just here.If this is true, it just means their whole worldwide system is terrible.
Well I guess is not that bad from my experience.
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