QUOTE(wenten @ Oct 21 2013, 08:14 AM)
your inbox is full. cannot reply to your pm. please clear it as soon as possible.Forwarding Agent WTSTAOBAO/阿里巴巴/天猫 [BEST RATE, FREIGHT & SERVICE], 1.716 No Hidden Charge! From RM5.00/KG;
Forwarding Agent WTSTAOBAO/阿里巴巴/天猫 [BEST RATE, FREIGHT & SERVICE], 1.716 No Hidden Charge! From RM5.00/KG;
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Oct 21 2013, 10:07 AM
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#1
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Oct 21 2013, 10:31 AM
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#2
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QUOTE(wenten @ Oct 21 2013, 10:26 AM) i expect after repack the weight will be 6-7kg. and free repacking service is stated free also. charging me 10kg is 3-4kg higher than the estimated weight. I prefer just do the repacking and wait for another 1-2 days but it is stated free for repacking service as i have requested for free repacking service before the goods arrive at warehouse. |
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Oct 21 2013, 10:52 AM
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#3
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QUOTE(wenten @ Oct 21 2013, 10:42 AM) Your goods already 9 kg weight ya ok. update me as soon as possible.11kg is volume wight 6KG is just ONLY MY estimation only ya~ Since you reject my offer, i take back FOC 1kg ya I now asking warehouse to confirm again if that is really is the weight you need to paid full amount |
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Oct 21 2013, 11:03 AM
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Oct 21 2013, 11:24 AM
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QUOTE(wenten @ Oct 21 2013, 11:09 AM) Nope i told u 2 days after confirm order when the item had not reached the warehouse. and u said u did update the staff but your staff forgot. now u want me to pay 11kg full???? if you are still up for the 10kg charges then ok i will pay you. if warehouse confirm is 11kg volume weight You need to paid 11kg full, 【no other charges】 Please take note, When you confirm order, you did't tell me you must wan repack service ya. You told me few days after. if not then please repack everything for free then tell me how much to pay. if you are ok with the 1kg discount, i will pay you. I try to settle this nicely. |
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Oct 21 2013, 11:55 AM
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QUOTE(wenten @ Oct 21 2013, 11:09 AM) Nope in your term and conditions, also stated item will be repacked automatically. if warehouse confirm is 11kg volume weight You need to paid 11kg full, 【no other charges】 Please take note, When you confirm order, you did't tell me you must wan repack service ya. You told me few days after. please settle this in a nice way. if item is repacked it maybe be less than 9kg since deduct all the box weight etc. if u are ok to settle with 10kg weight, then i will just rest the case. |
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Oct 21 2013, 11:56 AM
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#7
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u can read your own tnc stated automatically repack free service.
QUOTE(wenten @ Aug 25 2013, 03:46 PM) ✸✸ Welcome to Our Taobao Daigou Service [AIR/SEA]✸✸ PS:Follow this thread for latest Offer / Promotion / Rate ×Reply here with the Link & Quantity & Description ×We will quote you the price using Google Doc. ×Any Request/problem on your purchase please reply here for tracing purpose ×Any feedback or comment are welcomed. Phone(SMS / Whatsapp) : +6016 9396 536 MSN/Email : we.n.t.en@hotmail.com Skype: wenten_ong First Rebate Program in LYN : Repeating Customer *0.5%~1% Normal Rate: 【RMB/1.936*1.1】 West: 【RM 9.66/KG】 East: 【20.45/KG】 Sensitive: 【19.89/10kg】 Special PROMO Rate New Customer, T.C Apply » Click to show Spoiler - click again to hide... « Re-seller Rate: » Click to show Spoiler - click again to hide... « Reminder: » Click to show Spoiler - click again to hide... « Announcement: » Click to show Spoiler - click again to hide... « Current Promotion: - NEW & REPEATING Customer » Click to show Spoiler - click again to hide... « RATE:From (30/8/13) » Click to show Spoiler - click again to hide... « Exchange rate / Freight Charges » Click to show Spoiler - click again to hide... « Our Advantage » Click to show Spoiler - click again to hide... « Our Objective » Click to show Spoiler - click again to hide... « Taobao Profile » Click to show Spoiler - click again to hide... « Friendly Reminder » Click to show Spoiler - click again to hide... « Term & Condition » Click to show Spoiler - click again to hide... « FAQ » Click to show Spoiler - click again to hide... « |
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Oct 21 2013, 12:11 PM
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Oct 21 2013, 12:17 PM
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#9
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QUOTE(wenten @ Oct 21 2013, 12:14 PM) your form stated less than 10kg 17rmb per kg10 kg and above 15.5RMB per kg. so 10kg is 15.5 rmb per kg otherwise it makes no sense discount 1kg for me. as 11kg x 15.5rmb =170.5 rmb 10kg x 17rmb= 170rmb This post has been edited by beederbest: Oct 21 2013, 12:21 PM |
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Oct 21 2013, 12:28 PM
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QUOTE(wenten @ Oct 21 2013, 12:25 PM) in that case, repack the item for me. and the repacking service is free because it is stated in your topic you will repack the item automatically. and i have also sent another PM to request you to do the repacking before the goods arrive at warehouse. thanks. take note: your topic itself said will do automatic repacking. and it's free. |
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Oct 21 2013, 12:39 PM
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QUOTE(wenten @ Oct 21 2013, 12:33 PM) yep its free when you confirm wan to repack ON the time you confirm your order Reminder:After Finish pack, its double work to open up and repack again, so there are handling fee Please take note, repack do not guaranty you weight will go down maybe is 9.++ kg you also need to paid 10kg weight and delay for other 1~2 days » Click to show Spoiler - click again to hide... « Please inform us if you do not wan repack service, else repack Automatically apply to help you save up weight. Please check doc for outstanding payment, Delay of clearing outstanding payment will result in delay of delivery of your parcel Please check the QUANTITY of your item before you sign, After sign its not our responsible anymore. repacking is automatically apply. therefore the mistakes is on your staff's side for not repacking for me. therefore u have no reason to charge me for repacking. if you are ok with 10kg 15.5Rmb per kg then we'll just settle it this way. your document also mention 15.5rmb per kg. mistakes is on your side for not fulfilling the automatic repacking claim. this is clear enough. This post has been edited by beederbest: Oct 21 2013, 12:41 PM |
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Oct 21 2013, 12:47 PM
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QUOTE(wenten @ Oct 21 2013, 12:44 PM) automatic repacking i refer to thread. but u dont help me do automatic repacking and want to charge me? just do the repacking , for free. you yourself stated automatic repacking in thread and i also reminded you already. |
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Oct 21 2013, 01:06 PM
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#13
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QUOTE(wenten @ Oct 21 2013, 12:55 PM) ok ok. After repack and confirm the remaining payment, update me back. Thanks.i ask warehouse check it if already repack or not, if did't repack , i will ask them to repack again, any charges absorb by me After that warehouse confirm what is the weight no more nego etc, no request will be entertain RMB 15.5 is promo price I can cancel whiteout any notice |
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Oct 21 2013, 04:31 PM
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