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 anyone working in hotel industry?, can share ur experience wif us.....

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TSelaineliew88
post Sep 4 2006, 02:28 AM

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QUOTE(CaTaLaN @ Sep 4 2006, 02:06 AM)
Not only that you know... Traffic jam in front of the hotel also they complain.. As if it's within our control those stupid idiots... It's Bukit Bintang area la what do you expect... Go stay in Mint Hotel if you don't want any traffic jam...
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haiz...human are like dat.... doh.gif sweat.gif
liquid_ooze
post Sep 4 2006, 10:12 AM

My name is Iman, and I'm Malaysian
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If there's one specific hotel that i'd recommend, it's Shang Ri La icon_rolleyes.gif
TSelaineliew88
post Sep 4 2006, 11:23 AM

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QUOTE(liquid_ooze @ Sep 4 2006, 10:12 AM)
If there's one specific hotel that i'd recommend, it's Shang Ri La icon_rolleyes.gif
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shangri la kitchen sux....very dirty one....went b4....oni da outlook nice... doh.gif doh.gif sweat.gif sweat.gif
liquid_ooze
post Sep 4 2006, 11:32 AM

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QUOTE(elaineliew88 @ Sep 4 2006, 11:23 AM)
shangri la kitchen sux....very dirty one....went b4....oni da outlook nice... doh.gif  doh.gif  sweat.gif  sweat.gif
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holy guacamolie ! u serious elaine? maybe i should go there and snap some pics, hehe... laugh.gif
TSelaineliew88
post Sep 4 2006, 12:59 PM

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QUOTE(liquid_ooze @ Sep 4 2006, 11:32 AM)
holy guacamolie ! u serious elaine? maybe i should go there and snap some pics, hehe...  laugh.gif
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ya..u can go see...damn it...i was shock oso....coz dat time i go there 4 interiew 4 schorlaship ma...then pass by the kitchen...shangri la sux....dun allow ppl go through main door....oni guest can go through main door...we go interview need go bck door... sweat.gif vmad.gif
ConquerorX
post Sep 4 2006, 02:17 PM

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QUOTE(elaineliew88 @ Sep 4 2006, 12:59 PM)
ya..u can go see...damn it...i was shock oso....coz dat time i go there 4 interiew 4 schorlaship ma...then pass by the kitchen...shangri la sux....dun allow ppl go through main door....oni guest can go through main door...we go interview need go bck door... sweat.gif  vmad.gif
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Hi,

I've worked in a 4-star hotel within golden triangle before. I must say the experience are definitely valuable till this moment, to me. Especially when you're having the chance to travel around. For instance, MATTA fair in Singapore. Whereby, you can get to meet quite a number of people within the same industry.

Yes, employees have to go through the back door, instead of main door.
liquid_ooze
post Sep 4 2006, 02:33 PM

My name is Iman, and I'm Malaysian
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From: Kuala Lumpur (KL)



QUOTE(elaineliew88 @ Sep 4 2006, 12:59 PM)
ya..u can go see...damn it...i was shock oso....coz dat time i go there 4 interiew 4 schorlaship ma...then pass by the kitchen...shangri la sux....dun allow ppl go through main door....oni guest can go through main door...we go interview need go bck door... sweat.gif  vmad.gif
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erm, dont be mad elaine, thats standard procedure for every hotel in the world laugh.gif

unless of course its a less than 4-star hotel...
TSelaineliew88
post Sep 4 2006, 02:35 PM

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QUOTE(liquid_ooze @ Sep 4 2006, 02:33 PM)
erm, dont be mad elaine, thats standard procedure for every hotel in the world laugh.gif

unless of course its a less than 4-star hotel...
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realy ar??every hotel employee doh.gif doh.gif have 2 go bck door????
bahgger
post Sep 4 2006, 02:46 PM

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If you seriously get upset by not being able to go through the front door because you're an employee, I worry for you in the industry of work you've chosen..
TSelaineliew88
post Sep 4 2006, 02:47 PM

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QUOTE(bahgger @ Sep 4 2006, 02:46 PM)
If you seriously get upset by not being able to go through the front door because you're an employee, I worry for you in the industry of work you've chosen..
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no la...not worry...juz curious la y cant?????we r human oso la....
bahgger
post Sep 4 2006, 02:50 PM

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You are human, but in the hotel management industry you are nothing. You have no rights. The guests are always what comes first. And thus, you are only there to serve them.
TSelaineliew88
post Sep 4 2006, 02:51 PM

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QUOTE(bahgger @ Sep 4 2006, 02:50 PM)
You are human, but in the hotel management industry you are nothing. You have no rights. The guests are always what comes first. And thus, you are only there to serve them.
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sweat.gif ohmy.gif
CaTaLaN
post Sep 4 2006, 03:56 PM

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QUOTE(elaineliew88 @ Sep 4 2006, 02:35 PM)
realy ar??every hotel employee  doh.gif  doh.gif have 2 go bck door????
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Yeah la it's due to security reasons actually... It's not called back door la it's the staff entrance... That's where you punch in and out everyday and go through the security check... The hotel is very particular about this because they are afraid the staff might steal things from the hotel or worse from the in-house guests...

No point going through the front door anyway cause all the offices are located at the back... U have to change into your uniforms at the locker room and all that so it's more convenient actually going in from the staff entrance...
CaTaLaN
post Sep 4 2006, 04:05 PM

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QUOTE(bahgger @ Sep 4 2006, 02:50 PM)
You are human, but in the hotel management industry you are nothing. You have no rights. The guests are always what comes first. And thus, you are only there to serve them.
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I have to agree with bahgger especially if you work under scary cat bosses who are so obsessed with keeping all the guests happy even when they're being totally unreasonable... It'll always be the staff's fault no matter what...

An incident happened to my ex-colleague just recently... There's this stupid auntie who demanded for a non-smoking room but due to high occupancy my friend explained nicely to her that we don't have it anymore... See see this auntie is a total idiot and the worse part is she knows the owner of the hotel... So she shouted at my friend and threatened her that she'll never work in another hotel ever again... The hotel owner really called the GM after receiving the complaint and now my friend is suspended from work... Poor girl explained to her nicely somemore and there were so many witnesses... Even my GM pity her but can't do anything cause it's out of his control and the hotel owner is a total idiot...
TSelaineliew88
post Sep 4 2006, 04:52 PM

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QUOTE(CaTaLaN @ Sep 4 2006, 04:05 PM)
I have to agree with bahgger especially if you work under scary cat bosses who are so obsessed with keeping all the guests happy even when they're being totally unreasonable... It'll always be the staff's fault no matter what...

An incident happened to my ex-colleague just recently... There's this stupid auntie who demanded for a non-smoking room but due to high occupancy my friend explained nicely to her that we don't have it anymore... See see this auntie is a total idiot and the worse part is she knows the owner of the hotel... So she shouted at my friend and threatened her that she'll never work in another hotel ever again... The hotel owner really called the GM after receiving the complaint and now my friend is suspended from work... Poor girl explained to her nicely somemore and there were so many witnesses... Even my GM pity her but can't do anything cause it's out of his control and the hotel owner is a total idiot...
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stupid hotel...wat hotel is dat????dun stay at that hotel...

 

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