it doesn't work as simple as that.

it is is really about the total bill - what internet price, what discount.

look at your discount, total price.

if somebody agrees to pay "+rm10" for ultimate, the bill will still show ultimate rm60 but the discount increases by rm50 so that the net is +rm10.

over time, this somebody will forget about that and ask "hey, why am i charged rm60 for ultimate?"!

You're right, actually I registered interest add on rm10 upgrade to ultimate pack.

Then received call from TM and they explain the price is rm60 then discount rm50 to me, so total is rm10.

Then I try double triple confirm with them whether is there any contract extension and they said no contract extension.

If upgrade from ruby+ to ultimate for rm10 then nothing great lah. In fact should offer to u free std20 n Ultimate pack since u r paying so much, some of us already paying less than 200.

u mean RM129(100mbps) + RM10 ??

Yeah I got the same explanation from the TM Promo team. So going another way, decided to forgo the Turbo upgrade and went for the 100mbps for RM129. They throw in the STD20 too. So I guess, got my package discounted d. Happy, save RM50 or so.
So complicated they do the billing, discount here there.

for completeness sake of yr story...

.. what package u had b4 change?
.. were u on contract or out of contract b4 change?
.. what tv pack u get with new rm129 100mbps+ std20?

Sorry ya, didn't explain properly before

Previously 50mbps package with Ultimate pack at RM219
Renewed contract back in June 2018 after modem/router kong
Still maintain Ultimate pack, pay RM30 + RM129

(All this is before SST charges)

ok, so...

rm159 for 100mbps, ultimate, std20.

contract refreshed for another 2 yrs, i guess?

I now 50mbps rm179. (Eligible for turbo)

So if i subscribe ultimate pack promo will means i will be paying RM 189 per month right?

U need to receive the email to upgrade Aneka to Ultimate for RM10, then only can enjoy RM189.
Lucky you. Pay extra RM30 than mine got 500mbps + Ultimate Pack
Oh well, can't have them all.

Yup, not the best for value I compared. Those paying RM189 for 500mbps and still get ultimate is a steal.
But my existing before downgrade is RM219 for 500mbps + Ultimate, like not getting any value at all.

Some getting 500Mbps+Ultimate+std20 at your price of rm159.

I also received RM10 upgrade Ultimate package.
Waiting for their call after submitting online form.

Any pay month RM129 or RM139 get the email for Rm10 upgrade to Ultimate channel?

Yeah heard of those too. TM really cut throat of those support from beginning. Such is life
Wonder if write something to MCMC they will put me back to that price or not

I think if you get the link for the form you can just fill in and wait for the call. If someone willing to share the link you may try.

Hi there guys, my browser isn't connecting to internet, however i still can watch hypptv. Please someone guide me with this.

Oh okay thanks. I got that email yesterday. I think I'm going to make the jump to Ultimate.

"Upon received feedback from our respective department, we would like to inform that the issue has been addressed. We regret to inform that Nat Geo wild is not available thru unifi play TV.Its only available at unifi TV."

Nat Geo Wild has been officially removed from Unifi PlayTV app.

Hi, all
I am on unifi turbo300 now, when watch unifi tv on STB, live streaming is just fine,
but when watching vod, the video just kept lagging, anyone have the same problem ?
Thanks.